The Dirty Secrets of Your TradeSo, Television is a hot bed of lies, deceit and made up competitions. We can't say that we are that surprised... every job is full of this stuff. It's not like the newspapers currently kicking TV whilst it is down are all that innocent.
We'd like you to even things out a bit. Spill the beans on your own trade. Tell us the dirty secrets that the public need to know.
(
chthonic, Thu 27 Sep 2007, 10:31)
« Go Back
in addition to phone "support" we have to deal with a metric fuckload of emailsthere's a half hour response time on answering these.
However if you send a reply, say if we asked you for more information then the mail would land in our personal queue rather than the group one.
We have to make sure the group queues are empty when our US
so that email reply that you send in, it doesn't go to the back of the queue, it goes into the "ignore" queue until one o clock
even if it's really urgent
even if you sent it at 7.05
our asses are covered as we responded within 30 minutes
all the more reason to send all available info with your initial request and not to send mails like "I can't access the tool" or "my router is broken, fix please" or the ever wonderful blank email with a blank subject line and blank attachment
(
VampireMonkeyOnSpeed a super sexy sexual sex terrorist sex, Tue 2 Oct 2007, 13:25,
Reply)
« Go Back