IT SupportOur IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
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Scaryduck LIKES EGG, Thu 24 Sep 2009, 12:45)
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If I catch my teamusing jargon with clients, I mention it. No need to confuse matters when plain english will do.
Having said that though, I expect IT users to have a basic understanding otherwise I question their ability to be doing useful work with their tools, which is a much bigger problem than my team using jargon.
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chart cat has an itch, Fri 25 Sep 2009, 7:21,
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This is particularly relaventwhen trying to troubleshoot over the phone. Such helpful user comments as and I quote, "it just doesnt work", no, that is NOT what the error message says, and said message is there for a FREAKING REASON!!
(, Fri 25 Sep 2009, 15:48, closed)
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