This just in...
I've just had a look at our helpdesk program to see what calls the nohelpdesk have put through to the training department today...

Latest is "Please could you convert these documents to Word format so that we can read them?"

And attached to the job? Two Word documents! :)
(Professor Kenny Martin Hmm? What?, Wed 30 Sep 2009, 15:41, 6 replies)

Could be word 2003
and they're trying to open with an earlier version. Or something
( Bert Monkeysex is waiting for the mods to delete him, Wed 30 Sep 2009, 15:48, closed)

that was my thought
or maybe open office word or something
(bamboozled Can hear you getting fatter, Wed 30 Sep 2009, 15:55, closed)

Along those lines, yeah...
The most common issue these days is companies still using Office 2003 (ribbon hatred, costs) and receiving 2007's .docx attachments.

This is exactly the request I've had myself. "Actually it's already a Word document, but I'll come and install the Office 2007 compatibility pack for you..."
(Cloudane, Wed 30 Sep 2009, 16:20, closed)

There's a compatibility pack?!
I've been converting docx's for people in the office for about 6 months now!
( Rookie You'll have to speak up, I'm wearing a towel, Wed 30 Sep 2009, 16:39, closed)

Yup. You can read about it here.
lmgtfy.com/?q=office+2007+compatibility+pack
( flake has nothing against your right leg, Wed 30 Sep 2009, 17:34, closed)

That was my first thought too...
But nope. We've only got Office 2003 at work, and these were indeed bog standard Word 2003 .doc files, which opened perfectly on my old-as-the-hills PC
(Professor Kenny Martin Hmm? What?, Wed 30 Sep 2009, 19:27, closed)