I prefer to ask the internet first.
Someone's ALWAYS asked how to do that thing before you have.
Not that I'm scared to ask humans, but it's often something really specific and silly on Excel or something, so to save time, I teach myself from tinternet. Some people have never used the Help function yet ask me everything, and like you say, all I do is click the '?'
( Roota zweeeeeoooooowm, Fri 10 Jun 2011, 21:52, 1 reply, 15 years ago)

Point 8 in this article (just scroll down)
www.joelonsoftware.com/articles/fog0000000043.html

is my bible, but sadly I can't persuade the rest of the office.

also John Cleese on interruptions: vodpod.com/watch/2622584-stopping-the-interruptions (from about 4 minutes in but its all good)
( The Light in Chains don't touch the Pope's boner, Fri 10 Jun 2011, 22:00, Reply)

I enjoyed that

( Roota zweeeeeoooooowm, Fri 10 Jun 2011, 22:17, Reply)