I got a good dose of anger free from BT
I love that company, they just keep on giving.
( Kroney, Thu 25 Aug 2011, 12:18, 2 replies, latest was 15 years ago)

You should move to Talk talk, they are fam,ous for their customer service

( Naked Ape call me Caitlyn, Thu 25 Aug 2011, 12:19, Reply)

This is BT's business section.
If anything, the experience is even worse as you foolishly expect them to be a bit better when dealing with business customers.
( Kroney, Thu 25 Aug 2011, 12:20, Reply)

Typically, my fight with BT has been rendered pointless
as, despite the "Help"desk denying any knowledge of a fault, somebody else inside that monolithic bastard organisation seems to have noticed and fixed it.

Drives me up the fucking wall. Left hand, right hand, no fucking idea.
( Kroney, Thu 25 Aug 2011, 12:26, Reply)

Don't!
Talk talk are the worst!
(Aberracion Life's getting very complicated, but a lot of fun., Thu 25 Aug 2011, 12:22, Reply)

x 1,000,000

( Monty Boyce, My cheese game is strong, Thu 25 Aug 2011, 12:39, Reply)

The worst cunts I have ever dealt with in my life.

( Monty Boyce, My cheese game is strong, Thu 25 Aug 2011, 12:34, Reply)

Oh, I had some problems with them for the internet connection
When you get the internet from BT you're not actually getting it from them, and if you call BT they'll tell you there's nothing they can do, but that there isn't a customer number for the BT fillial company that provides the internet. A month of rage there.
(Aberracion Life's getting very complicated, but a lot of fun., Thu 25 Aug 2011, 12:21, Reply)

Hilariously, if you do get broadband from somebody else and it uses the phone lines
then when you log a fault with your provider, all they can do is log a fault with BT as they own the lines. Presumably BT then tell them that they don't have the first idea.
( Kroney, Thu 25 Aug 2011, 12:34, Reply)

I've gone through that too
and I thought, well, if I pay BT prices, I bet they'll know what the problem with their lines is. They don't.
(Aberracion Life's getting very complicated, but a lot of fun., Thu 25 Aug 2011, 12:54, Reply)

Virgin don't use BT phonelines if you've got cable nearby.
Top tip. Well, except for the last hop from the junction box to your house.
( Kroney, Thu 25 Aug 2011, 13:07, Reply)

Yeah, no cable connection on our flat
and it's rented, so we weren't allowed to put one in. Let's hope we're luckier next time.
(Aberracion Life's getting very complicated, but a lot of fun., Thu 25 Aug 2011, 13:10, Reply)