Would it not be easier to use a different insurer? Tell the new guys the cover needs to start on Friday
and tell your old ones to fuck off as they've made your life a total misery. I can recommend Sky Insurance as good brokers, they've always been able to get my insurance set up for the same day, if needed.
( Kroney, Tue 30 Aug 2011, 11:19, 3 replies, latest was 15 years ago)

I'll bear that in mind
But I'll give them a chance to redeem themselves before I ditch them at the earliest opportunity.

Directline claimed that the difference in the online and phone quote was because I must have said that my partner (my other named driver) lives with me. But I didn't. This will form the basis of my complaint. They are chancing, robbing cunts.
(Reverend Fister "a disciplined fuckwit", Tue 30 Aug 2011, 11:22, Reply)

Ditch them
use an insurance broker, they are much easier to deal with.
(Bazongaloid, Tue 30 Aug 2011, 11:24, Reply)

any insurer I've dealt with has been able to do that
I'm using one called Adrian Flux for my van, they email you the documents immediately and only send paper ones if you ask for them.
( Vipros. clever got me this far, then tricky got me in, Tue 30 Aug 2011, 11:22, Reply)

Yeah, Flux are a similar kind of broker.
There's absolutely no reason why the bigger insurers can't do this. They just don't.
( Kroney, Tue 30 Aug 2011, 11:25, Reply)

If you are changing cover
the old company will demand that you pay some extra-ordinary cancellation charge for stopping a policy mid-term. Because they are all, every single man jack of them, absolute cunts.
( the mighty badger Aphrodite, on a bar stool, by your side, Tue 30 Aug 2011, 11:25, Reply)

That's usually 25% of the year
which, when I've changed policies in the past, I didn't get charged because I was over halfway through the term, or something.
( Kroney, Tue 30 Aug 2011, 11:30, Reply)

I fucking always do
perhaps they hate me?

The one that's been doing my head in over the last few years - I've worked my way through a few cars and I always have an overlap - buy the new one before selling the old - and I always used to be able to get insurers to have a couple of weeks of "overlap" where both cars were covered on the same policy, save starting a new one for the transfer. No-one seems prepared to do that now, which of course is stupid for them, because I'll automatically move to a new company every time as there is simply no incentive to stay.
( the mighty badger Aphrodite, on a bar stool, by your side, Tue 30 Aug 2011, 11:35, Reply)

Indeed
I love brokers. They bend over backwards to sort these things out for you because they're usually pretty small companies. A leviathan like Direct Line doesn't give a shit as they're well aware that most people will take the line of least resistance and just stay with them.
( Kroney, Tue 30 Aug 2011, 11:37, Reply)

In their defence, when I had a claim with them a few years back they were very good.

(Reverend Fister "a disciplined fuckwit", Tue 30 Aug 2011, 11:39, Reply)

I used to use brokers
because I was always insuring stuff that was odd (ie classic) or such a stupidly high group that mainstream companies wanted 5 figure premiums. I don't know why I stopped, really.
( the mighty badger Aphrodite, on a bar stool, by your side, Tue 30 Aug 2011, 11:44, Reply)