^^This^^
Don't go through your scripted spiel, don't try to 'upsell' me, don't 'make me aware of your wonderful new offers', just FIX THE FUCKING PROBLEM!
*Recent BT customer service line horror*
(Captain Placid 24/7 ball gags, brownie mix and clown porn, Fri 21 Sep 2012, 10:05, 1 reply, 13 years ago)

For most people I would sympathise with poor helpline service
but in your case, I'm willing to bet that your attitude was more than likely the cause of any problems you experienced.
(Bazongaloid, Fri 21 Sep 2012, 10:08, Reply)

I expect he takes notes of everything they say in complete silence

( Kroney, Fri 21 Sep 2012, 10:09, Reply)

I suspect the first words out of his mouth after they said "Hello, how can I help?"
were along the lines of "LOOK THIS ISN'T GOOD ENOUGH NOW FIX IT OR I'LL RAPE YOUR DAUGHTERS AND LAUGH WHEN THEY KILL THEMSELVES IN SHAME AFTERWARDS!"
(Bazongaloid, Fri 21 Sep 2012, 10:10, Reply)