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( , Sun 1 Apr 2001, 1:00)
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Would be my official party line.
( , Thu 11 Jul 2013, 10:47, 1 reply, 12 years ago)

The whole idea is to get all the little niggley failures of an organisation in one place to try to spot when a hospital/dentists/gps is going to shit and hopefully prevent another Stafford.
( , Thu 11 Jul 2013, 10:49, Reply)

to the extent that basic cleanliness (to take your example) is an issue, the managers need sacking.
My basic point is that this is a waste of money that's trying to combat the waste of money that's happening because nobody wants to face the real problem, which is that hospitals are badly run and need dead wood cutting out.
( , Thu 11 Jul 2013, 10:51, Reply)

It's a cheap way of canvassing opinion and highlighting problems. I should point out that the processes mean that you can do everything from moan about a broken coffee machine/dirty toilets, to complain about clinical neglect, misconduct, report a crime by nhs staff or anonymously whistleblow, all will be sent immediately to the trust for response within 10 days and if you want published (once we've checked it's not libelous)
( , Thu 11 Jul 2013, 10:59, Reply)

( , Thu 11 Jul 2013, 11:02, Reply)

And maybe treat them and pay them well, so they don't become so demoralised that it just becomes another tedious McJob.
( , Thu 11 Jul 2013, 10:52, Reply)
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