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( , Sun 1 Apr 2001, 1:00)
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Bloody hell.
I'd not worry about it really, in my experience regulars love a moan, but they rarely go elsewhere.
Smoking in the doorway is a big no no though, really off putting for people.
( , Fri 7 Nov 2014, 20:04, 1 reply, 10 years ago)
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( , Fri 7 Nov 2014, 20:09, Reply)
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Also, it's your business now, you're not going to build it by pandering to some grumpy smokers. Always do what's best for the pub. Sometimes you've got to upset people to get on.
( , Fri 7 Nov 2014, 20:12, Reply)
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wait until there's just one there and storm out and bar them.
Similar but less chance of being punched back.
( , Fri 7 Nov 2014, 20:32, Reply)
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