Take it to the Property partner expressing your concerns as to the progression of the matter, particularly as the solicitor dealing with it is refusing/unwilling to speak to you as a matter of professional courtesy or otherwise. Copy him in to all e-mails
Also seek confirmation of the firms complaints policy and procedure.

Have a couple of pints, then head down there angry and shouting your head off, threatening physical violence to anyone who tries to placate you.
Oh and don't forget to record the conversation.
( tangledupinblue hairy badge with moving eyes, Wed 17 Dec 2014, 14:40, 2 replies, latest was 10 years ago)

www.b3ta.com/questions/offtopic/post2434613
( sporters I’m sincerely gratitude to you, Wed 17 Dec 2014, 14:41, Reply)