Off TopicAre you a QOTWer? Do you want to start a thread that isn't a direct answer to the current QOTW? Then this place, gentle poster, is your friend.
(
rob, Sun 1 Apr 2001, 1:00)
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Our helpdesk has some softwareFor recording calls, assigning them and tracking if they get done within the time in the Service Level Agreement.
There's a "feature" whereby a warning can be sent out before the time runs out, usually after 75 percent.
Some dull-eyed tard has fucked with it.
edit: old habits die hard - I was replying to Kaol.
(
The Light in Chains don't touch the Pope's boner, Tue 12 May 2009, 11:33,
1 reply,
16 years ago)
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