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(, Sun 1 Apr 2001, 1:00)
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Nice one :-)
Just about the only thing you could have said to her, and I hope it made her feel a lot, lot better that someone was empathising with her.
(, Mon 20 Jul 2009, 20:41, 1 reply, 16 years ago)
Hope so, she won't be back anyway as she's a benefits client, so will be seeing a lot more of the horrible receptionist
which is probably what brought on the tears
(, Mon 20 Jul 2009, 20:45, Reply)

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