Well that's a first!
Fucking freaked out by a client crying in the consultation with me this evening. No, I wasn't mean to her and I didn't tell her to MTFU either. Her pet is ill and the receptionist at another practice was mean to her and she needed someone to offload on, so she chose me. WHY? I don't know.

To be fair, it wasn't her fault, the receptionist is known for being a cunt and I've advised her to put in a complaint as she's treated some of our other clients like that - this I've learnt in a week of being there, so clearly she's not a nice lady.

But what gets me is she looked up at me with her big sad eyes and asked "Will my pet make it?" I didn't know the answer so I said I hope so.
( fuck shit up the best you never had, Mon 20 Jul 2009, 19:51, 18 replies, latest was 16 years ago)

you handled that well

( willenium Fist bump for verification, Mon 20 Jul 2009, 19:57, Reply)

I hope so
Granted it's not my job to be her counsellor, but all I could do was reiterate everything the vet had said to me...it's a tricky surgery, but she's young so her chances are good. Nothing is certain though.
( fuck shit up the best you never had, Mon 20 Jul 2009, 20:04, Reply)

Are there any vets that offer counselling services for their pets' owners?
I've heard of data-recovery companies that employ counsellors.
( mistaspakkaman and the inedible shifting caterpillars, Mon 20 Jul 2009, 20:06, Reply)

Not that I know of
I think it would be a bad idea.
( fuck shit up the best you never had, Mon 20 Jul 2009, 20:12, Reply)

This.

( mistaspakkaman and the inedible shifting caterpillars, Mon 20 Jul 2009, 20:05, Reply)

I would have looked at her
like this and said 'me no know'
( Lisette von Falcon, Mon 20 Jul 2009, 20:00, Reply)

Hahahaha

( fuck shit up the best you never had, Mon 20 Jul 2009, 20:05, Reply)

gah, well done on being nice to clients
my mum took my cousin to the vet today, she's got a tiny shih tzu named Puddles
*loves and hugs and squeezes to death*
( Lisette von Falcon, Mon 20 Jul 2009, 20:09, Reply)

Fucking hate shih tzu's
I'm sure hers is lovely though
( fuck shit up the best you never had, Mon 20 Jul 2009, 20:13, Reply)

he's quite lazy
he's got one blue eye and one brown eye, looks like a dust mop
she carries the little fucker everywhere, he thanks her by pissing on her bed
( Lisette von Falcon, Mon 20 Jul 2009, 20:29, Reply)

Oh he sounds enchanting ,)

( fuck shit up the best you never had, Mon 20 Jul 2009, 20:44, Reply)

*gasp*
he iiiiiiiizzzz
( Lisette von Falcon, Mon 20 Jul 2009, 20:45, Reply)

Nice one :-)
Just about the only thing you could have said to her, and I hope it made her feel a lot, lot better that someone was empathising with her.
(Potty Jag har smör i min rumpspringa, Mon 20 Jul 2009, 20:41, Reply)

Hope so, she won't be back anyway as she's a benefits client, so will be seeing a lot more of the horrible receptionist
which is probably what brought on the tears
( fuck shit up the best you never had, Mon 20 Jul 2009, 20:45, Reply)

You should've got the Blue Injection
and walked out of the room slowly, shaking your head.

And then come back in and gone 'Nah, only joking'. Gallows humour, innit?

But it seems you did deal with it very well. I'll make you a Customer Service badge for your sash
( Devil_In_Tights the *real* DiT!, Mon 20 Jul 2009, 21:42, Reply)

THAT is why you're not allowed to work with people young DiT
Especially not snotty crying people who look to people like me to cheer them up. God help them!
( fuck shit up the best you never had, Mon 20 Jul 2009, 22:00, Reply)

I'd be quite good with people, actually.
As long as they couldn't complain about me, obviously.

Also, I hear you called my woman a Paedo today. You're right, she is a Paedo.
( Devil_In_Tights the *real* DiT!, Mon 20 Jul 2009, 22:12, Reply)

I FUCKING DID NO SUCH THING.
That was last night after she'd gone to bed ,)
( fuck shit up the best you never had, Mon 20 Jul 2009, 22:20, Reply)