NO.

( Monty Boyce, My cheese game is strong, Fri 15 Oct 2010, 10:22, 1 reply, 15 years ago)

virgin did exactly this to me
none of the non-english speaking tools on the helpline could help me. i got into such a blinding rage with one of them, who kept lying to me, that i thought i was going to swim over to india and kill him. nor did i believe his name was "richard jones" when he had an indian accent i could have cut with a poppadum.
( rachelswipe with a fork, Fri 15 Oct 2010, 10:25, Reply)

Best one I ever had was (in comedy 70s racist Indian accent)
'Hello my name is Steve Davis'

I pissed myself.
( Monty Boyce, My cheese game is strong, Fri 15 Oct 2010, 10:28, Reply)

Follow my lead
And when the overseas person introduces themselves as 'Dave' or whatever, give them your details and request that for the duration of the call, they call you 'Sanjay'.

It confuses them no end.
( JeffTheDogFucker Can you dig it?, Fri 15 Oct 2010, 10:30, Reply)

they shouldn't be told to do it
it is rude for everyone. virgin should either accept that people don't like the long-distance phonecalls because you can't hear them properly and it's crackly and pay someone in england to do it, or be upfront about it!
( rachelswipe with a fork, Fri 15 Oct 2010, 10:42, Reply)

I quite agree
Especially if they're asking for money.

*Plots to refuse to pay bills as the person requesting the money doesn't sound like they're really a Jennifer and I suspect fraud*
( JeffTheDogFucker Can you dig it?, Fri 15 Oct 2010, 10:44, Reply)