start by asking to add a note of explanation to your credit report
any prospective credit card/other loan company will then see that it is a disputed claim and that it is very low value. this should help in the short term whilst you argue with orange to get it removed.
( rachelswipe with a fork, Wed 17 Nov 2010, 10:19, 1 reply, 15 years ago)

I'm not actually that bothered about the credit at the moment
You can check your credit reports for free now (sign up for 12 months first month free then cancel) so I was doing it, but it's the principal *slams fist on table*
(PsychoChomp, Wed 17 Nov 2010, 10:29, Reply)

YOU have principles?
this really is worthy of its own thread.

but you should sort it out now. something that stupid can stop you getting a mortgage, even if it's in a few years time. ironically orange itself has advice on its website about how to get a good credit rating. start by quoting that at them, i would have a lot of fun writing to them if i were you.
( rachelswipe with a fork, Wed 17 Nov 2010, 10:36, Reply)