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This is a question Pet Peeves

What makes you angry? Get it off your chest so we can laugh at your impotent rage.

(, Thu 1 May 2008, 23:12)
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Mouth Breathers
If you've read some of my past posts, you may be aware that I work in a cinema. I'm a general slave, either selling tickets/food/ice cream or ripping tickets and directing people to screens and then cleaning the screens after every show when the public inevitably ruin all of my hard work sweeping, scrubbing and wiping.
I will now write a list of all the annoying things that customers do, and I bet most of you do when you go to the cinema as well.

- Come up to the desk and say "What's on?" I pass them a leaflet with all the film times on. Their eyes briefly scan the page, failing to take in a single droplet of information before repeating "Yeah, so what's starting like, now?" I appreciate some people have difficulty reading, and I am more than happy to help in this situation, but it's just laziness. Just absolute refusal to make any effort at using your eyes or brain what so ever. Also seen with foreign films. "Urr it's got subtitles?"

- Putting your wet umbrella on the counter which I JUST CLEANED ARGH HATE.

- Every cocking person who orders ice cream gets the same thing. "2 scoops, vanilla and chocolate please." "Um.. Regular, vanilla and chocolate." "Chocolate and vanilla please." "Ooh that sounds good, make that 2!" We have 16 flavours to choose from! Have some imagination! Vanilla is always rock hard and kills your arm to scoop too.

- Have you got a student card or discount voucher? No? Okay that's £6.20. "I've got one of these things!" A discount voucher. Wonderful.

- Anything else? "No." That's £6.20 then please. "Can I have a large coke?" Something else? Wonderful.

- Not taking your rubbish out of the screens and being piggys. Unless you have no arms, I fail to see how picking up the empty popcorn box with your greasy hands is difficult. I also don't understand how NO ONE can eat popcorn without dropping at least 2 dozen pieces on the floor. Honestly. Every single time. Scattered across the floor, seats, bums, everything.

- When you are cleaning, customers come into the screen. You ask them politely to wait outside. This is met with a huge sigh and a "HOW long will it take?" If you want to sit in a pigsty be my fucking guest! I actually want to make your cinema experience enjoyable. You complain if it's messy, when you will inevitably add to the mess, and complain if I clean, as you have to wait on your chubby ankles for 5 more minutes.

I know people pay for good customer service, and we are happy to give it to you, if you show politeness and decency in return.

Christ, that was a long one. Apologies.
(, Fri 2 May 2008, 0:16, 6 replies)
No offense, but
if your cinema is going to charge me £6-bastard-pet-peeving-20 for popcorn, you can clean it up yourselves.
(, Fri 2 May 2008, 0:22, closed)
£6.20
for a ticket.
(, Fri 2 May 2008, 0:25, closed)
Ah
Though if your cinema's anything like my local one, popcorn will cost about the same, if not more.
(, Fri 2 May 2008, 0:30, closed)
Ticket prices are split roughly 50% to the supplier
25% goes to the actual studio, and 25% goes to the cinema. Which is why they charge so much for food.

I always found the worst people for popcorn were tiny little indian ladies. We always had at least one bollywood film showing at a time, and on this occasion, the LOLs sat down on the back seats, and there were a few families and couples further forwards. Where the families and couples were, was the little bits of popcorn you expect, stuff that just escapes. The LOLs had fucking covered the back row in popcorn. No idea how or why.

I do remember some arsey woman complaining when the coffee machine had just blown up, and I'd got a huge dollop of boiling fudge in my hand... "how much longer is this going to be?"
(, Fri 2 May 2008, 2:09, closed)
I should go to the Cinema more often.
Because I don't fit any of those things.

I know what I'm planning to see before I arrive and I know what time it starts. I decide what I want from the concession while I'm in line or before I even get in line. And, I take my trash with me to dispose of in the bins provided at the back of the theatre. Wow, I must have a really boring life.


Oh, and at our local cinemas, they refuse to take tickets for shows until the theatre cleaning has been completed so that isn't an issue for the people working.
(, Fri 2 May 2008, 2:24, closed)
I visit the cinema a lot
And always take my rubbish with me when I leave - I like to think I'm polite to anyone who is serving me wherever I am.

I'm weird me...
(, Fri 2 May 2008, 10:41, closed)

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