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This is a question Pet Peeves

What makes you angry? Get it off your chest so we can laugh at your impotent rage.

(, Thu 1 May 2008, 23:12)
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Oh alright, i'll say it!
Thanks to Legless for the inspiration ;)

I'm usually quite a placid person. Wouldn't (couldn't) hurt a fly. I am 6"3' yet completely docile. There are very, very few things that annoy me. Although, those few things will send my anger (and blood pressure) through the roof.
For instance, people trying to read my screen when i'm typing something. That really makes me rile, but the main one is to do with my occupation: IT.

I am 3rd Line support for the Systems and Networks department. This means that i shouldn't have to deal with inane problems, but it does. Our hell desk are incompetent. So what does this mean? When people try and send an email and it doesn't work (e.g they get a Delivery Failure on a mail), it gets forwarded to me. That's fair enough, our SMTP servers could be down or something?

No. It's not. The user swears BLIND that the email address is correct. Yet, the REMOTE site is saying the address doesn't exist. THE ADDRESS DOESN'T EXIST!
I try, and try to tell the user this but will they have it? Will they fuck. Sometimes it gets escalated, with me having to speak to management explaining why i refused to help the user!

People completely underestimate the amount Administrators understand about the networks they're employed to maintain, just because your "Computer Whiz" mate has told you i'm wrong doesn't mean i am. Infact it is more
than likely he's a fuckwit. So please, be nice to your network Admin. Especially you middle managers with your Mercedes.

Other things that annoy me have been said countless times here so i won't go into them.

I'm all worked up now. Thanks b3ta.
(, Sun 4 May 2008, 14:29, 2 replies)
Bounced emails
I've never gone to the helpdesk with this, 'cos a careful check inevitably reveals that I've fucked up the address. But then I'm not management, and therefore am fallible. And our helpdesk is shite anyway. A mainframe overnight updating run failed the other night and when I reported it to them, as per procedure, the twat suggested I reboot my machine. My PC does not run the mainframe. At least I hope not. The company's truly fucked if it does.
(, Sun 4 May 2008, 14:34, closed)
Hahaha...
The good 'ol helldesk.

99% of the time, a reboot fixes it (c'mon it is windows after all).

If the problem was on the mainframe then they are complete fucktards for suggesting you reboot your PC.

I hate people like that, when i get a problem i do my best to investigate, and fix the problem. Then educate the user as to how to prevent it in the future.

99% of helldesk's are not like me :(
(, Sun 4 May 2008, 15:26, closed)

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