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Each week we ask a question. The idea is to generate material that's:
* interesting to read, i.e. we won't get bored of reading the answers after about 10 of them
* not been asked on this site before
* fun to answer
What would you like to ask? (We've left this question open - so feel free to drop in ideas anytime.)
( , Wed 14 Jan 2004, 13:01)
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In the interests of becoming more assertive, I just got very angry and huffy at a call centre operative. I've spent years being a doormat, and I wasn't going to stand for any of his fob-off excuses...
Until about five minutes into the call, after about three incisive questions from the really nice Irish man on the other end of the line, it transpired that it was completely my mistake, and I'm probably too stupid to even use the Internet, let alone shop on it.
I was so embarrassed, I completely turned tack and became all nice and simpery, thanking him for his time and apologising for being a tit. I could just hear him thinking a few choice epithets at me.
The thing is, I've worked at a call centre. I know what they go through, and how fuckwitted customers can be.
Reader, I am ashamed.
Make me feel better - tell me what you've done to show yourself right up.
( , Fri 10 Jul 2009, 11:49, 2 replies, latest was 16 years ago)
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I have NEVER made a tit of myself in this way
NEVER!
( , Fri 10 Jul 2009, 12:28, Reply)
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In general if a customer is being really obnoxious it couldn't happen to a nicer operator. That being said I always limit myself to being cool but polite with them when I get cold called and if I find them really annoying I start quoting Offcom & DMA reguloations at them which usually does the trick.
( , Fri 10 Jul 2009, 14:19, Reply)
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