they are notorious in the industry
for being the worst insurer to pay out/try to weasel out of paying out.

as jessie's other half, have you checked to see if you are entitled to any form of bereavement benefits? it drives me mad that nobody ever tells the spouses/families about bereavement benefits. under certain circs you get a cash lump sum (about 3k) and then a payment every month for the next 2 years, taken from the deceased's NI contributions. i have a feeling you might be too young to qualify, but it is worth checking, as it would pay for the funeral if so.

it is also worth everybody telling their friends/family about it. hopefully it is knowledge they will never need, but you can be sure noone in the govt or at the registry office tells you about it. my dad claimed benefits when my mum died and paid them to a stroke charity; came to about 7k in the end.
( rachelswipe with a fork, Tue 22 Jun 2010, 9:44, 1 reply)

I hadn't heard of this
so checked. Seems you have to be over 45, alas.

www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Bereaved/DG_10018684
( Olembe Refuses to write in this space, Tue 22 Jun 2010, 17:04, closed)