b3ta.com board
You are not logged in. Login or Signup
Home » Messageboard » XXX » Message 2349861 (Thread)

# Call that happened in my call center
Hello, is Mr ................ there please?

Speaking

Hello Sir, My name is James from Telstra, how are you today?

Fine, thanks mate, yourself?

Yeah, not too bad, I was just wondering if we could perhaps send you through some information regarding your Telstra telephone account and some savings that could be made on it. And we were just wondering if we could possibly send this information to you through an E-mail?

Ya what mate?

(all of my last sentance repeated again)

Ya what mate?

An Electronic mail?

An Electronic mail?

Yep, an electronic mail on a computer?

A computer?

yes, a C.O.M.P.U.T.E.R?

Who are you from again?

Telstra Sir?

Telstra, I'm not with Telstra!

Ok sir, i'm sorry, your not with Telstra for your telephone account?

No, I'm not with anybody

Your not with anybody for your Telephone account?

No, I just live on my own!

You not with anybody to pay your telephone bills? (trying to talk without laughing at this stage)

Oh yeah, I'm with Telstra!

Ok sir, I am from Telstra myself, and was just wanting to send you information, about your Telstra account?

My social account? i'm not in a social club?

No, Sir (don't laugh James, deep breaths, but how did Telstra sound like Social?!?!), your Telstra account, we wanted to send you some information it, in regards to saving some money).

Information, I don't even have a fax machine.

Well we were actually wondering if you had a computer we could send it to on an Electronic Mail

An electronic mail, what the hell is that?

(deep breaths don't laugh)

... ello

(me still taking deep breaths trying not to laugh)

... ello

(recovered), yes sorry sir, we could actually send it to you in the post ... (interrupted)

yeah just send it in the post mate!

i would sir, actually however have to give you a toll free number to call

you want my number?

no sir, i would need to give you a free phone number to call to request it?

you wanna request my number, you just called me on it didn't you?

... (uh oh started laughing again)

... just send it through the post mate!

ok, i'll put on a request for that to be done (couldn't talk to him anymore, was hurting laughing too much)

Right 'O, no worries!
(, Tue 18 Nov 2003, 5:29, archived)
# That would be funny
if it didn't happen everyday in a million call centres around the world.
(, Tue 18 Nov 2003, 5:34, archived)
# having worked in a call centre
I am all too familar with the stupidity of the general public

My favourite was my mate's tale from working on the SuSE help desk where an american gentlre man thought a manual was a spanish gentleman
(, Tue 18 Nov 2003, 5:34, archived)
# What time did you call him?
10pm?
6pm while eating dinner?
(, Tue 18 Nov 2003, 5:35, archived)
# Not sure
But we are looking for the tapes now so that I can make a nice lkittle flash app.
(, Tue 18 Nov 2003, 5:38, archived)
#
(, Tue 18 Nov 2003, 5:40, archived)
# that's great

(, Tue 18 Nov 2003, 5:43, archived)
# Hahahahahahahahahahahahaha!
Was that last bit the bloke asking someone else to call the same number?
(, Tue 18 Nov 2003, 6:21, archived)
# Woooooo....
Hahahahahahahhahahahahahahahahaha..... just what i needed to cheer me up this morning ..... morning all....
ohhhh an i used to be in BT call center ... :)
(, Tue 18 Nov 2003, 8:23, archived)
# Haha
That's fucking great - poor guy sounds a bit shaken after!
(, Tue 18 Nov 2003, 9:35, archived)
# hehehehe
This makes me happy

From: "Credit Dept"
Date: Tue, 18 Nov 2003 00:28:15 -0500
To: *email deleted, but it's my normal one*
Subject: Credit Information for Kitty Meow




(, Tue 18 Nov 2003, 5:41, archived)
# hehehe
I want some spam for my scone id

I get plenty calling me a slattern and offering to consolodate my penis herbally
(, Tue 18 Nov 2003, 5:43, archived)
# I've applied for jobs at intel
and the uni was blocking emails from intel

so I had to turn their spam filtering off. I've gotten this and a few porn ones but nothing else
(, Tue 18 Nov 2003, 5:48, archived)
# Intel spam?
Subject: Re hot chip action
Cisc lik you have never seen it before - we have the wireless chicks that you only dreamt of

the mind boggles
(, Tue 18 Nov 2003, 5:50, archived)
# hehehehe :)
wasn't spam, I don't think. Just a crappy filter.

I ought to sue them for the million dollars of wages and benefits I would have gotten...
(, Tue 18 Nov 2003, 5:53, archived)
# I think before intel wised up
their server was bit badly protected and got used as a spam portal a few years back

but sue them it's the american way
(, Tue 18 Nov 2003, 5:54, archived)
# not intel
the university.... :)

I'm only joking. I don't have enough initiative to sue anyone
(, Tue 18 Nov 2003, 5:58, archived)
# it's far better to just decide to take it on the chin and wear a hat
wearing a hat makes the world seem better somehow
(, Tue 18 Nov 2003, 6:04, archived)
# I have my propellor hat somewhere
I feel much better after that read. I always do

kallisti
(, Tue 18 Nov 2003, 6:08, archived)
# I've just remembered I have to read hemming way for friday
I don't like hemming way
/tangent

I know what you mean when I feel low I wallow my way through my vinyl collection and curl up with a book - often wearing my sombraro

edit: kallisti?
(, Tue 18 Nov 2003, 6:11, archived)
# the principia discordia
reminds me that you can laugh at the fucked-upedness of the world if you want to :)

It's all very silly and unimportant really :)
(, Tue 18 Nov 2003, 6:15, archived)
# the loonacy of the world
constantly amuses and confuses the shit out of me

tis a horrifically marvellous place
(, Tue 18 Nov 2003, 6:21, archived)
# yes :)
woo for the world
(, Tue 18 Nov 2003, 6:24, archived)
# I think it deserves a yay and a houpla
it also scares the shite out out of me - it's like a big roughly spherical version of grisley remains
(, Tue 18 Nov 2003, 6:25, archived)
# hehehehe :)
maybe the earth finally had broadband installed.... :)
(, Tue 18 Nov 2003, 6:32, archived)
# I think it may well
have satallite

Edittty

Righty Oh time for this scone to get ready and go off to school - I may even take an apple for the teacher
(, Tue 18 Nov 2003, 6:33, archived)
# we like the moooooooon!
edit: have fun
(, Tue 18 Nov 2003, 6:43, archived)
# If yous is a Sydney personage
Are you coming to the bash?
(, Tue 18 Nov 2003, 5:43, archived)
# Unfortanately I am from Melboune
But if this is on a Friday night perhaps I couls fly up there and meet people.
(, Tue 18 Nov 2003, 5:46, archived)
# There is a melbourne one
Its Friday December 5


Check out
(, Tue 18 Nov 2003, 5:50, archived)
# So far it loooks like it is only me going.
I will be the one sitting in the corner supping my pot.
(, Tue 18 Nov 2003, 5:53, archived)
# Hmmm
I saw 10 votes. But your more than welcome to come to the sydney one. I just haven't got full details of how many or where at the moment.
(, Tue 18 Nov 2003, 5:58, archived)
# What bash?
(, Tue 18 Nov 2003, 6:22, archived)
# Maybe you called a pun loving shark
who was taking the piss.

(, Tue 18 Nov 2003, 5:54, archived)
# Ha ha
I like that. Who hasn't played that game with hapless members of the public?
(, Tue 18 Nov 2003, 7:07, archived)
# The thing
that gets me is Telstra is so stupid that when they want to spam you, you have to ring up to ask for the information to be sent.

If you called me to solicit my business then said "Sure if you want us to post it, just call this number...", I'd say "Cock off you twit, if you want my business, work for it!"

Of course, you're just a call centre drone but I figure that if enough call centre drones quit because the company can't organise things well enough then they'll start to improve their game.

Just the other day I was talking to my 7yo cousin and asked "What do you want to be when you grow up? A fireman? A doctor?". "Nup! He says. I want to work in a call centure!".

like watermelon he did...

Disclaimer: I hate Telstra with a passion because they're a bunch of incompetent morons who couldn't find their arse with both hands, $50, 3 hours and an instruction book. I have nothing against call centre operators. It's a shit job and I'm glad I don't have to do it.
(, Tue 18 Nov 2003, 6:30, archived)