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# we pay
about £5-600 for a 2 bed. And thats in fucking London (I'm sure it makes no difference, but everything is suppossed to eb more expensive...)

If you think you're being over charged, take a meter reading, ring em up and say you think you've been overcharged, and they re-calculate your bill.

We did that last year when we had a gas bill for nearly £400 for a quarter.

They sent us a new bill for £75... theiving cunts
(I helped save b3ta! Joe Scaramanga with a G-double-O-D vibration, Wed 18 Jun 2008, 8:47, archived)
# heh, someone did an "estimate" eh?
the electric bill here has doubled somehow

they are all theiving scumming shit they know they can charge what they like and laugh all the way to the bank
(I helped save b3ta! discomeats This canoe, Wed 18 Jun 2008, 8:49, archived)
# Hmm, no arguments there
I will ring them up but I want to know what I'm dealing with first, if it's really out by so much, and they think it's genuine, then I need to be able to ask what makes us so different rather than be told it's typical.
(I helped save b3ta! Jessie © needs pirate name suggestions, Wed 18 Jun 2008, 8:51, archived)
# Have you got last years bill for the same period?
That's normally a good judge of whether something is amiss.

EDF rather foolishly print last years amount on the bill so you've got a quick comparison
(I helped save b3ta! Joe Scaramanga with a G-double-O-D vibration, Wed 18 Jun 2008, 8:58, archived)
# No, we've only been here just under a year

the key thing being that we set up a direct debit from a joint account we never really look at, just has bills going out, I had thought the payments were quarterly but they're actually monthly.
(I helped save b3ta! Jessie © needs pirate name suggestions, Wed 18 Jun 2008, 9:01, archived)
# ouch
and you're definitely not in credit with them?

when we had ours installed they charged us an arbitrary £50 a month - then after a year they gave me £450 back and dropped the DD to £10 a month
(I helped save b3ta! Mighty Nibus who dares gins | @nibus, Wed 18 Jun 2008, 9:03, archived)
# Nope.
We are with the electricity, same provider, because they just charge their same estimation every month, but the gas is only about £40 in credit over the whole year of paying!
(I helped save b3ta! Jessie © needs pirate name suggestions, Wed 18 Jun 2008, 9:07, archived)
# hmm
definitely sounds like something's up - do you know what the people in the other flats pay?
(I helped save b3ta! Mighty Nibus who dares gins | @nibus, Wed 18 Jun 2008, 9:10, archived)
# No, but I'm going to ask now
Boo for rip-off merchant companies we're supposed to trust!
(I helped save b3ta! Jessie © needs pirate name suggestions, Wed 18 Jun 2008, 9:12, archived)
# heheh yeah
"Our primary concern is for our customers"

No it isn't. You're a business. Your primary concern is making money. Out of your customers.
(I helped save b3ta! Mighty Nibus who dares gins | @nibus, Wed 18 Jun 2008, 9:15, archived)
# Thank you :)
(I helped save b3ta! Jessie © needs pirate name suggestions, Wed 18 Jun 2008, 8:58, archived)