Call Centres
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
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TV Licensing....
Automated Phone Woman: Please say the full postcode of your old address
Me: blah blah blah
Automated Phone Woman: Thank you. Please say the name or number of the building.
Me: 5
Automated Phone Woman: Sorry, I didn't get that. Please say the name or number of the building.
Me: 5
Automated Phone Woman: Sorry, I didn't get that either. Please blah blah blah....
Me: FIVE!
Automated Phone Woman: Sorry....
Me: (getting annoyed by this point) FUCK YOU!
Automated Phone Woman: Thank you. I am now transferring you to an operator
Operator: Hello TV Licensing...
Me: *Uncontrollable Laughter*
Apparently (so people in the know have told me) some of these systems are programmed to recognise swear-words in order to detect pissed-off callers and send them to a real person. This knowledge has dramatically changed how I use a telephone...
( , Thu 3 Sep 2009, 12:53, 5 replies)
Automated Phone Woman: Please say the full postcode of your old address
Me: blah blah blah
Automated Phone Woman: Thank you. Please say the name or number of the building.
Me: 5
Automated Phone Woman: Sorry, I didn't get that. Please say the name or number of the building.
Me: 5
Automated Phone Woman: Sorry, I didn't get that either. Please blah blah blah....
Me: FIVE!
Automated Phone Woman: Sorry....
Me: (getting annoyed by this point) FUCK YOU!
Automated Phone Woman: Thank you. I am now transferring you to an operator
Operator: Hello TV Licensing...
Me: *Uncontrollable Laughter*
Apparently (so people in the know have told me) some of these systems are programmed to recognise swear-words in order to detect pissed-off callers and send them to a real person. This knowledge has dramatically changed how I use a telephone...
( , Thu 3 Sep 2009, 12:53, 5 replies)
Me too !
Aviva-Beaver insurance would have gotten that last week pretty pronto, if only I had known. If it doesn't work, well, nothing ventured....
( , Thu 3 Sep 2009, 13:07, closed)
Aviva-Beaver insurance would have gotten that last week pretty pronto, if only I had known. If it doesn't work, well, nothing ventured....
( , Thu 3 Sep 2009, 13:07, closed)
true
This is true, a friend of mine developed it. Like lie detectors it measures the stress in your voice which is why I always swear at automated systems........well that and the fact that they really piss me off.
( , Thu 3 Sep 2009, 15:02, closed)
This is true, a friend of mine developed it. Like lie detectors it measures the stress in your voice which is why I always swear at automated systems........well that and the fact that they really piss me off.
( , Thu 3 Sep 2009, 15:02, closed)
I'll try that!
but also, a lot of the systems will recognise that you haven't pressed a button when asked to, so will transfer you to an operator if you don't.
Something to do with the old style telephones with the big dial or something.
( , Thu 3 Sep 2009, 19:22, closed)
but also, a lot of the systems will recognise that you haven't pressed a button when asked to, so will transfer you to an operator if you don't.
Something to do with the old style telephones with the big dial or something.
( , Thu 3 Sep 2009, 19:22, closed)
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