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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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Long distance calling
I nearly forgot this lovely one when I became far better acquainted with the T Mobile Fucktards than anyone could truly wish....

I bought myself a shiny new mobile from an online retailer and ported my number over to it.....

......on Christmas eve.

Apparently it should only take a few hours, to come through, but alas, it just wasn't working. Text new mobile from old mobile - nothing, text old mobile from new mobile - still nothing. Call one, call the other, nothing fucking works, and if you think call centres are staffed with retards most of the year, please just try for the christmas specials. Believe me, they are really special.

Numerous calls ensued, as we tried to make my phone work, with me on the verge of gouging my eyes out, until finally, after nearly a week of endless frigging about, we stumbled upon a solution.

The fucktards had only gone and accidentally written down one digit wrong when they ported my number. So my new phone's sim card was not properly active, and my old beloved phone number......


......was now assigned to a pay as you go mobile sitting in some store somewhere in Malaysia.
Oh how I laughed and then called them stupid fucking brain-dead cunts.

Unbelievably, I had a mega argument with them when my first phone bill arrived. After all, it is easy to run up a £950.00 bill, when they think every fucking call has been routed through Malaysia.

T Mobile - I hate you still.
(, Fri 4 Sep 2009, 0:34, 1 reply)
Didn't take you long, did it.
My first rarely used mobile phone was with Vodaphone whose coverage in Australia outside cities and major regional towns is non-existent. Faced with the fact of a long (1600 kilometre) road trip with a relative whose health isn't the best I decided to get a phone with Telstra whose coverage is far better. This was the end of November 2007.

Now can I have the same number, please? Yes, that will not be a problem. How long will it take? Three working days. OK, I don't see why it should take that long but if you say so.

It finally began to work two months later.
(, Fri 4 Sep 2009, 1:37, closed)

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