When I worked in a restaurant a few years back....
...someone complained that there was something "hard" in her Chicken Tikka Massala - she thought it was a bone and wasn't particularly happy.

My manager gave a world-weary sigh and wandered back into the kitchen with the offending meal to give it a prod etc. and sort her a new one out.

Turns out it was a lump of glass about 1 inch square, and on further discovery the entire box of tikka massala packets we had in the freezer contained similar lumps - more glass than chicken in many of them.

The supplier's quality control checking system had failed and was not checking packets properly (using radiation to measure the density of stuff in the packets) and thus a load of "bad" packets had slipped through!

Click "I Like This" If you, like me, are wondering how the shuddering fuck glass got into the Tikka Massala in the first place?!?!!
( Mister B is eating an icanhazcheezburger with lmaonaise, Sun 5 Sep 2010, 23:00, 5 replies)

Ex Boss was an ex "Drain Sniffer"
For a well known UK retailer of food. He would have made sure the packer would have gone out of business (He also had a slide presentation which worked more effectively at supressing appitite than any weightwatchers programme). I would have said that was sabotage, as no packer worth their salt would have any ingredients in glass anywhere on site. They all come in paper bags and plastic containers for this very purpose
(Sir Tainley Barking Ezekiel 23:20, Sun 5 Sep 2010, 23:54, closed)

"Frozen packets of Chicken Tikka Masala"?!
That's a quality restaurant then.
( Tab Hunter Make this useless process end and so, begin again, Mon 6 Sep 2010, 12:37, closed)

i say restaurant...
...I mean Brewers Fayre!
( Mister B is eating an icanhazcheezburger with lmaonaise, Tue 7 Sep 2010, 0:47, closed)

When I worked in a restaurant many years back....
one of our off-duty staff, who'd popped in for a breakfast, found a small shard of clear plastic in one of their hash browns. I took the hash browns from the menu and told the boss.

A few days later, I found that the boss phoned our area manager, who phoned head office, who phoned the supplier, who contacted their supplier, who contacted their producer who closed their factory until they found out what it was.

It turns out that the little bit of plastic was from a forklift tail-light which had cracked and that the hash browns were actually made in Sweden, shipped to India, packaged and shipped to the UK broker who supplied us, along with the tiny sliver of plastic.
(Unit, Mon 6 Sep 2010, 14:57, closed)

Top response from management
and astonishing response from the Invisible Hand that means Swedish hash browns travel that journey! Bizarre and ridiculous.
( Fronds are waving gently on, Tue 7 Sep 2010, 13:18, closed)