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This is a question Complaining

I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?

(, Thu 2 Sep 2010, 13:16)
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I agree with you...
... But I don't blame the lawyer guy.
A company took his money under false pretenses and he was annoyed so complained to their representative.
It should be policy for airlines not to drop passengers from flights or to pay for another airline to send them to their destination.
(, Tue 7 Sep 2010, 18:10, 1 reply)
It's because they get so many no-shows that it makes sense for them.

(, Tue 7 Sep 2010, 18:53, closed)
Erm... but those people payed for seats.
So they effectively sold them nothing.
(, Tue 7 Sep 2010, 20:08, closed)
you're right
the rage was understandable in many ways and I had to struggle not to take the same approach myself... but I'm glad that a little voice somewhere in my mind said "it's not this agent's fault, let's be nice and see if he can help me". But yes, the policy of overbooking is appalling.
(, Wed 8 Sep 2010, 1:05, closed)
Yes
The ones who can't do anything about it usually get the worst of it from customers.
(, Wed 8 Sep 2010, 22:35, closed)

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