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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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February 2010
Some clot drove into the side of my car on a roundabout. Not my fault, I couldn't have seen it coming and he admitted fault straight away.

For some reason, this significantly raises MY insurance premiums.

My insurance company were rather bemused that I would be unhappy about that.
(, Thu 23 Feb 2012, 15:00, 9 replies)

My premium went up after my car was broken into. Go figure.
(, Thu 23 Feb 2012, 15:14, closed)
If you hadn't have been
driving around the roundabout at the time, there wouldn't have been a problem, would there?

Some people. Honestly.
(, Thu 23 Feb 2012, 15:28, closed)
Insurance company in "being a racket solely designed to exploit others' misfortune and bleed real people dry for the sake of their own meagre profit margin" shocker.

(, Thu 23 Feb 2012, 15:28, closed)
Bollocks.
This year alone we've paid out over £500k on only two insurance claims. You telling me that their household insurance premium should stay the same, even though statistically they are now more likely to make a claim, and you're saying that the bulk cost to us should be passed on to policyholders who didn't make a claim?
(, Wed 29 Feb 2012, 13:42, closed)
Go back to the same roundabout and drive the wrong way round it as fast as possible.
This should reverse time and then you can warn yourself to avoid using the roundabout that day and prevent the accident from ever happening.
(, Thu 23 Feb 2012, 15:32, closed)
Similar thing happened to my wife
A van hit the back of her car when she was stopped at a roundabout. Completely his fault, but when she came to renew her insurance, it had doubled despite her having protected no-claims discount.

Their explanation: the percentage discount remained the same but the premium doubled because, by the time her renewal came around, the insurance company had still to be paid by the other party's insurance - so they treated it as her fault until that happened.

Shits.
(, Thu 23 Feb 2012, 15:50, closed)
I actually came out ahead from the incident
They paid out about 20% more than I paid for the car and because the circumstances were unusual, I got an extremely nice (much nicer than my car) courtesy car for almost three months.
(, Fri 24 Feb 2012, 0:28, closed)
Well, you will go driving on roads frequented by inattentive morons who crash into other people.
Ergo, you're a higher risk to the insurance robbing bastards company.
(, Thu 23 Feb 2012, 17:47, closed)
That's how it works.
we (the insurer) pay out for your claim, so you don't have to pay for the damage. Basic transfer of risk. You take the gamble that any increase in premium is going to be significantly less than any claim you or anyone else) make against your policy. You don't *have* to make the claim, you choose to do so. Yes, it's what you pay your premium for, but you don't have to buy fully comp cover, you could insure third party only for much less, and you would only get penalised if you have a make a claim for a fault accident.

When insurers pay out on a claim but don't get the money back from the responsible driver, then it is classed as a fault accident and you find that you lose your NCD and your premium goes up - and the increase in premium is determined by many factors, the cost of the claim being one of them. If they don't do this, then either EVERYONE'S premium shoots through the roof, or eventually the pot of money that is put aside to pay claims will run dry and then an insurer will cease trading, causing you a world of grief. The FSA have some very very strict rules for us believe it or not.

I'm continually amazed by how many people think they should be able to make a claim for thousands of pounds against a policy and NOT see their premium go up.
(, Wed 29 Feb 2012, 13:41, closed)

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