Playing Virgin off against Sky
Sky box only has a warranty of 12 months, and they usually only offer a 12 month contract on their deals.

My dads Sky box broke after 16 months, we were advised it would cost £150 for a new box. We refused. We asked if we could get another 12 months contract for a new box. They wouldnt offer.

So I asked to cancel, was put through to their 'cancelation department to 'cancel the account'

I explained my issue, and explained Virgin offer the same sort of deal and will replace any set top box that has a fault.

Man explains he can offer a replacement box, but this time it would be even better with HD and Sky plus at no extra cost....but only if we take out a new 12 month contract.

oooh, thats difficult. wasnt expecting that.

I agreed.

We also got Sky movies free for 2 months for staying with them.

What was the point in speaking to two people for one thing and spending 30 minutes wasting mine and their times in the process?
(Dan dan dan They tik urh jerbs!!!, Wed 29 Feb 2012, 17:54, 7 replies)

Another riveting entry in this CLASSIC QOTW!

( Amorous Badger NAKED BEA ARTHUR PHOTOS 4U, Wed 29 Feb 2012, 17:59, closed)

Sky do this on purpose, I should imagine.
Everyone who threatens to cancel will end up being offered what they want (or something like it). Making you jump through a few hoops lets you feel like you got one over on them. You're happy, they have your money.
( monster munch person, man, woman... camera... TV?, Wed 29 Feb 2012, 18:46, closed)

Yep, same with mobile phone providers
Threaten to leave and you usually get what you want, unless you're Michael McIntyre
(wehttamman via B3ta for microwave, Thu 1 Mar 2012, 6:06, closed)

lol

( mns 2️⃣2️⃣9️⃣0️⃣7️⃣, Wed 29 Feb 2012, 21:05, closed)

You certainly showed them by tying yourself into another 12 month contract to pay them to provide the service they were already providing.

( BraynDedd Natasha Kaplinsky's labia majora, Wed 29 Feb 2012, 23:00, closed)

You should stop trying to
do this.

You're shit at it. You make Amorous Badger look witty and urbane.
(username failed moderation, Thu 1 Mar 2012, 8:58, closed)

2 MONTHS OF SKY MOVIES - FOR FREE!
You can't put a price on that sort of thing.
Unless you read one of the many Sky brochuress that the postman brings you.
( monster munch person, man, woman... camera... TV?, Thu 1 Mar 2012, 9:00, closed)