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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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I use to work as head of tech for an independent computer shop. all the time we would get customers coming in to buy parts for their computer (obviously being a computer shop and all that) now, most of these people who don't know what they're talking about are honest enough to say "I don't know what i'm talking about" and happily pay the £25 it was for me to build their 5/6/£700+ system for them. But, of course.. You would get the occasional muppet who knows the meaning of the universe and how god created man in his own image etc etc. queue one occasion, said smug smart arse "blah blah im the king of the world, blah blah adam and eve.. blah blah i know what i'm doing" you can always tell the people who know what their talking about and the ones who are frankly talking shit. So I said to this guy, (who in the act of buying a powerful gaming system from scratch, all the components etc etc.) "I can put that together for you for £25, it means you'll know that its done right and of course the work will be warrantied". "42" said smug smart arse and off he trotted...

Next day he comes in "this is faulty, i want a refund", "just one second" says I, and opened his case up on the counter in front of him, now the motherboard is in diagonally, and yet.. this isn't the worst of it. he had used the *feet* from the case, as risers and folded kitchen roll as insulation to protect the underside of the board from shorting out on the metal case. the board was bent like a banana and clearly fucked. meaning that said knob jockey had not only blown his board, but voided the warranty on every component in his case. A second £140 motherboard & £25 installation fee later. I build this gentlemans computer for him. properly.
(, Thu 4 Sep 2008, 17:30, 4 replies)
Been there, seen that.
I too have been the lead repair guy for an indie computer shop and encountered the same smug level of mong. Good to see its not just contrained to my part of the country. :)
(, Thu 4 Sep 2008, 19:29, closed)
the mongness isn't only restricted to customers
I once went into the supplier shop (looks like a womans name and her preferred meat product) for my desktop, as I had broken the tower fan cleaning it, and the machine wouldn't run for any length of time without dying.

Told the guy what I wanted, size and everything (even had my old one for comparison) - he didn't have a fucking clue! (He wasn't a noob either - he was the guy who had sold it to me a couple of years previous, and had sold me various other parts after). Took me half an hour, and a look round the fucking shop myself, before I got what I needed
(, Thu 4 Sep 2008, 22:30, closed)
Thats your clicky right there. *clicks*
(, Fri 5 Sep 2008, 13:54, closed)
"A womans name and her preferred meat product" ?

What is this, The Times Cryptic Crossword?
(, Fri 5 Sep 2008, 22:31, closed)

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