Call centre work
For the best part of two years I've been working in various call centres, it's the worst thing I've ever done for money but it beats the hell out of being on the dole (dosen't count as doing anything). Am I greedy for working here? No, I'm not, I'm not spounging off any one or getting a fair wage.

The greedy ones are the people in charge of me, who do their best to avoid giving me over time if I'm stuck in a call after 5, but if I'm 10 mins late due to snow closing the roads I lose half an hours pay. They charge customers £25 for a replacement CD that costs pennies to print and hundreds of pounds to buy originally. I make them thousands of pounds in sales and they try to avoid giving me my commission. I get constantly berated for spending more then my allotted amount of "toilet time" a day, despite my protests that holding it in for hours isn't healthy. So yeah, I might do a crappy job for money but at least I'm not fucking any one over to do it.
(Mong goose, Thu 14 Apr 2011, 17:49, 9 replies)

I don't think financial slavery count as greed.

(waxdart hello., Thu 14 Apr 2011, 17:53, closed)

Gutted.
Is it the kind of place where wearing odd socks is counted as gross misconduct?
( The Mock TurtIe ™ --- Thinks you are a cunt, on, Thu 14 Apr 2011, 18:52, closed)

Yep. And alot of the people would grass you in for it too.
(Mong goose, Thu 14 Apr 2011, 21:05, closed)

Aye, I've heard a lot of similar horror stories.
Why do people put up with it? I've done some really dirty, shitty jobs but if my former employers had behaved like that and created that kind of atmosphere they'd have turned over a dozen employees every week, and gone bust within a year.
( The Mock TurtIe ™ --- Thinks you are a cunt, on, Thu 14 Apr 2011, 22:07, closed)

You don't..
work for DSGI do you? Sounds a lot like my time at their call centre to me.
(Rob.S, Fri 15 Apr 2011, 8:35, closed)

It's not, I think all call centers have a simlar mantra though.
(Mong goose, Fri 15 Apr 2011, 17:23, closed)

Toilet time?
Crikey, that sounds like school.
( Geoff the Clownfish You know Myra, some people might think you're cute, Fri 15 Apr 2011, 10:03, closed)

It is, I told my boss that if she didn't let me go, she could deal with the consequences, which would be worse for all concerned.
(Mong goose, Fri 15 Apr 2011, 17:25, closed)

DSG
This really does sound like DSG or Crapita.
Most succesful call centres don't operate like this. I worked in one recently which was completely relaxed. People worked very hard and the staff turnover was almost nil.
(andythepieman Is surfing the waves of indifference on, Mon 18 Apr 2011, 13:36, closed)