Why?
Why do people do this? Did you think she was going to pass on your comments to someone at Esso, and that they were going to reduce the selling price because you'd complained?

Or do you think she just sighed inside and waited for you to finish whilst not actually caring at all?

It's like when I have to pick up a parcel from the incompetent and horrifically-slow Royal Mail depot. There's always someone telling the dimwit at the desk that something or other is 'ridiculous'. They. Don't. Care.
( Monty Boyce, My cheese game is strong, Mon 7 Mar 2011, 10:51, 2 replies, latest was 15 years ago)

Because emptying yourself
of bile and rage is healthy. I wonder why I don't do it more often
( Amberl was stripey and dominated Europe, Mon 7 Mar 2011, 10:54, Reply)

I work in a pub.
There's nothing I love more than someone ranting at me about the price of their drinks.
I have full control of the price of drinks, and as I am so well-paid, it actually amuses me to be 'told off'. I then hike up the prices again and give myself another pay-rise.

Leave till monkeys alone, people!
( Roota zweeeeeoooooowm, Mon 7 Mar 2011, 10:57, Reply)

I had the other way around
Bought some drinks, was told the price and the barstaff immediately apologised to me for how steep it was before I'd said a word. £18 for 2 double gin and tonics is a kick in the nuts.
( Labia Majora You keep on talking but it makes no sense at all, Mon 7 Mar 2011, 10:59, Reply)

I do warn people.
Sometimes they think all of our spirits are on a doubles bar, and they're about to get a double JD and coke, so I'll say "That's going to be nearly a fiver you know..." and then they either drop to a single or get a house double.
( Roota zweeeeeoooooowm, Mon 7 Mar 2011, 11:04, Reply)

This was the house gin (well, Gordons)
A pint of Stella is £4.50 at this bar, which is the only place that has bands on in my town. My friend's band were playing, so we were somewhat obliged to go. Diet coke from then on though.
( Labia Majora You keep on talking but it makes no sense at all, Mon 7 Mar 2011, 11:09, Reply)

Hip flask in your knockers from now on
EDIT. I meant knickers!
Sorry Lab.
( Roota zweeeeeoooooowm, Mon 7 Mar 2011, 11:10, Reply)

*frowns*
I have a hip flask somewhere, might have to do this.
( Labia Majora You keep on talking but it makes no sense at all, Mon 7 Mar 2011, 11:12, Reply)

I generally don't think to complain
I think I should more often in fact.
( Amberl was stripey and dominated Europe, Mon 7 Mar 2011, 11:00, Reply)

By sending something strongly-worded to the organ-grinder, please.

( Roota zweeeeeoooooowm, Mon 7 Mar 2011, 11:02, Reply)

Innit.

( Monty Boyce, My cheese game is strong, Mon 7 Mar 2011, 11:03, Reply)

I forgot to complain to Tony and Guy
and it's too late now
( Amberl was stripey and dominated Europe, Mon 7 Mar 2011, 11:04, Reply)

There are lods of things I forget to complain about, because I'll be indignant for about four days then get bothered about something else.
if a person in customer service is tangibly rude or unhelpful, they'll cop it, but anything to do with policy or the overall service, you're wasting your breath.
( Roota zweeeeeoooooowm, Mon 7 Mar 2011, 11:08, Reply)

I get annoyed
then forget. The hairdresser was quite rude to me and gave me a shit haircut
( Amberl was stripey and dominated Europe, Mon 7 Mar 2011, 11:13, Reply)

^This
Even most landlords don't really have a choice what to charge - PubCo's and HMRC have much more input.
(BelladonnaAnodyne Melissa's gonna wet herself, I swear..., Mon 7 Mar 2011, 11:04, Reply)

Aye

( Roota zweeeeeoooooowm, Mon 7 Mar 2011, 11:05, Reply)

*barmaid fistbumps*

(BelladonnaAnodyne Melissa's gonna wet herself, I swear..., Mon 7 Mar 2011, 11:11, Reply)

*barmaid gutbusts*
RAR!
( Roota zweeeeeoooooowm, Mon 7 Mar 2011, 11:13, Reply)

Woo!

(BelladonnaAnodyne Melissa's gonna wet herself, I swear..., Mon 7 Mar 2011, 11:18, Reply)

But you don't empty yourself of it.
You start whinging and after a few seconds when the blank visage of the person to whom you are complaining informs you of the futility of your tirade, you then have helplessness to add to your frustration.

Then you have to walk out past everyone, thus also adding embarrassment to your list.
( Monty Boyce, My cheese game is strong, Mon 7 Mar 2011, 11:01, Reply)

^This

( Roota zweeeeeoooooowm, Mon 7 Mar 2011, 11:03, Reply)

Monty is right
It's not like complaining to a salesman in Dixons about the TV they recommended which turned out to be unsuitable for your needs. The person you're complaining to may be a representative of their company but your problem is not their fault. You'd have to put a phenomenally well-argued case to such a person for them to think anything other than "oh shut up and fuck off"
(Darth Foxtrot A one-man army dedicated to making fetch happen, Mon 7 Mar 2011, 11:03, Reply)

oh no
she was totally agreeing with me, it was a very amicable bitter whinging session!
( rachelswipe with a fork, Mon 7 Mar 2011, 11:06, Reply)