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(, Sun 1 Apr 2001, 1:00)
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do it

(, Mon 12 Sep 2011, 19:06, 1 reply, 14 years ago)
I bliddy well will.
Basically they have given me an upgrade that isn't, and I'm paying £5 per month more for exactly the same package I was on previously. This is the latest response I've had from them, after I enquired about early cancellation of the contract.

"Thank you for contacting Vodafone Customer Service.
I understand that you were been informed or did not check the terms an conditions.
As stated by one of my colleague, the line rental is £16.67 excluding VAT, and VMI browsing pack od £5.10and at a cost of £4.25(Excluding VAT).
However, since you have upgraded the contract, the contract ends on 18/08/2013. As per the new plan it ends on 18/08/2013, hence, according to this date, if you cancel teh account now, you will have to pay the ETF of £363.15.
I trust the below are the methods to pay the ETF:
How to pay ETF:
― Over the phone by calling 191 (credit/debit card)
― Online Payment (via My Account)
― Cheque
― Cash at Barclays bank

The line rental till the cancellation date and Usage (if any). If you do not wish to pay the ETF now, it can also be added in your final bill.

Please do not cancel your direct debit until your final bill is paid.
I trust the above information helps.

Kind regards,
(, Mon 12 Sep 2011, 19:09, Reply)
Obviously I've replied and said there's no way I'm paying that amount of money
to cancel the contract on a point of principle.
(, Mon 12 Sep 2011, 19:11, Reply)
wtf?
this makes no sense at all
(, Mon 12 Sep 2011, 19:11, Reply)
I know.
They've all been like that. I think Naked Ape works for them.
(, Mon 12 Sep 2011, 19:19, Reply)
that makes less than no sense.
'tards.
(, Mon 12 Sep 2011, 19:56, Reply)

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