Are you required to grow a "comedy" tache and wear sporting gear?
Or am I getting this wrong?
( sporters I’m sincerely gratitude to you, Mon 17 Oct 2011, 9:30, 1 reply, 14 years ago)

www.dh.gov.uk/en/MediaCentre/Pressreleases/DH_118861
(PsychoChomp, Mon 17 Oct 2011, 9:31, Reply)

How is that different from NHS Direct?
Or is Lansley merely moving the furniture around?
Also, I notice that for this trial they are utilising the 999 staff to handle these calls, so not really reducing the pressure on them...
( tangledupinblue hairy badge with moving eyes, Mon 17 Oct 2011, 9:36, Reply)

That was in the primary trial,
it's basically a wider service than NHSD, you should be able to book appointments and register with gps and it'll act more as a signposting service rather than "tell me your symptoms".
So it's like NHSD but with extra bits that are non clinical and so there will be more non clinical staff the majority of calls I expect will be people who don't know how their local NHS works, we'd tell them and so get them to the right place.
(PsychoChomp, Mon 17 Oct 2011, 9:40, Reply)

But secretly the reason it'll be more successful than NHSD is that it's three digits rather than 8 digits.
And the public are... too busy to remember all those numbers.
(PsychoChomp, Mon 17 Oct 2011, 9:46, Reply)