It'll be a change in her normal.docx file
find that delete it, delete the system 32 folder.
Restart your computer. open word, make a new file go save as call it i'mamassiveidiot.doc and then jump out the window.
(PsychoChomp, Thu 2 Sep 2010, 14:53, 2 replies, latest was 16 years ago)

I've already deleted and created a brand new template for her
and it's not docx, it's word 03.

thanks for being a jerk though, that's helpful.
( Kitty v1.0 desperately naive, Thu 2 Sep 2010, 14:57, Reply)

Did you delete the normal template though?
That's loaded in the background.
(PsychoChomp, Thu 2 Sep 2010, 14:58, Reply)

yes, completely.
I deleted it and created a brand new template. Is there somewhere else I should be deleting it from?
( Kitty v1.0 desperately naive, Thu 2 Sep 2010, 15:04, Reply)

nope,
Is it only when they highlight and type over?
(PsychoChomp, Thu 2 Sep 2010, 15:07, Reply)

No
it seems to be no matter where or how you click the bold, underline, etc, it just turns the whole thing spaccy.
( Kitty v1.0 desperately naive, Thu 2 Sep 2010, 15:09, Reply)

ps don't do any of that
but it'll probably be a change in the "normal" file which is the default template and is loaded everytime they open word.
(PsychoChomp, Thu 2 Sep 2010, 14:58, Reply)

ok I'll try deleting it again again.

( Kitty v1.0 desperately naive, Thu 2 Sep 2010, 15:07, Reply)

Don't bother
word.mvps.org/FAQs/Formatting/WholeDocumentReformatted.htm
1 Read that
2 sort the problem
3 tell everyone how great I am.
(PsychoChomp, Thu 2 Sep 2010, 15:09, Reply)

Mainly the add to template bit.

(PsychoChomp, Thu 2 Sep 2010, 15:11, Reply)

loading......still loading....
....




....still loading
( Kitty v1.0 desperately naive, Thu 2 Sep 2010, 15:17, Reply)

If that doesn't work
this should in VB
ActiveDocument.Styles(wdStyleNormal).AutomaticallyUpdate = False
(PsychoChomp, Thu 2 Sep 2010, 15:17, Reply)

I'm sorry can you explain that a bit more please?
I'm not that clevers.
( Kitty v1.0 desperately naive, Thu 2 Sep 2010, 15:28, Reply)