Well at least one of us has a victory of this nature to celebrate.
I am very pleased for you.

You don't fancy calling WankWank for me do you? To add insult to injury there was a mailshot from them on my doormat last night suggesting I 'switch' to them for their amazing broadband 'service'.
( Monty Boyce, My cheese game is strong, Fri 15 Oct 2010, 10:07, 2 replies, latest was 15 years ago)

i am on a roll at the moment
so far this david has taken on the following goliaths:

oxford city council (parking ticket)
virgin (phone bill)
crown estates (lease extension)

and saved the following:

£80
£300
£10,000

anyone want to come shopping???

why don't you let me look up their CEO for you and give you the letter i sent to virgin's CEO (not branson!)? that'll fix it.
( rachelswipe with a fork, Fri 15 Oct 2010, 10:11, Reply)

shopping sounds good
I need more boots
( Amberl was stripey and dominated Europe, Fri 15 Oct 2010, 10:12, Reply)

me too
and a new handbag!
( rachelswipe with a fork, Fri 15 Oct 2010, 10:14, Reply)

Can we go shopping for YE DRUGGES?
A pal has Peruvian flake for £90 a throw.
( Monty Boyce, My cheese game is strong, Fri 15 Oct 2010, 10:29, Reply)

How are you david?
Trained lawyer takes on customer service temps.
(PsychoChomp, Fri 15 Oct 2010, 10:28, Reply)

...aged 12, on two rupees a day, at 4am their time....

( Monty Boyce, My cheese game is strong, Fri 15 Oct 2010, 10:29, Reply)

on the plus side
she wore a very fetching skirt and sandal combination.

So quite David-like really
( Amberl was stripey and dominated Europe, Fri 15 Oct 2010, 10:32, Reply)

if you are going to piss on my chips don't be an utter moron about it
customer service oil-rags don't make that sort of decision. you either cough up or you argue it out with their senior engineer.

and i don't think the crown estates' magic circle multi-million pound lawyers would enjoy your description of them either!
( rachelswipe with a fork, Fri 15 Oct 2010, 10:38, Reply)

Have they still not sorted it Monty?

( JeffTheDogFucker Can you dig it?, Fri 15 Oct 2010, 10:13, Reply)

NO.

( Monty Boyce, My cheese game is strong, Fri 15 Oct 2010, 10:22, Reply)

virgin did exactly this to me
none of the non-english speaking tools on the helpline could help me. i got into such a blinding rage with one of them, who kept lying to me, that i thought i was going to swim over to india and kill him. nor did i believe his name was "richard jones" when he had an indian accent i could have cut with a poppadum.
( rachelswipe with a fork, Fri 15 Oct 2010, 10:25, Reply)

Best one I ever had was (in comedy 70s racist Indian accent)
'Hello my name is Steve Davis'

I pissed myself.
( Monty Boyce, My cheese game is strong, Fri 15 Oct 2010, 10:28, Reply)

Follow my lead
And when the overseas person introduces themselves as 'Dave' or whatever, give them your details and request that for the duration of the call, they call you 'Sanjay'.

It confuses them no end.
( JeffTheDogFucker Can you dig it?, Fri 15 Oct 2010, 10:30, Reply)

they shouldn't be told to do it
it is rude for everyone. virgin should either accept that people don't like the long-distance phonecalls because you can't hear them properly and it's crackly and pay someone in england to do it, or be upfront about it!
( rachelswipe with a fork, Fri 15 Oct 2010, 10:42, Reply)

I quite agree
Especially if they're asking for money.

*Plots to refuse to pay bills as the person requesting the money doesn't sound like they're really a Jennifer and I suspect fraud*
( JeffTheDogFucker Can you dig it?, Fri 15 Oct 2010, 10:44, Reply)