peeves
BANKS = CUNTS

1) Charges
2) "We don't deal with that in the branch, you need to call our banking centre" - What the fuck do you do in the branch apart from take in people's money and look fucking gormless?
3) Why can't anyone speak intelligible English at the call centres?
4) Why can't anyone take responsibility for anything. It's always another department?
5) Why do they always mention the Data Protection Act but have no fucking idea of the implications of the act as a whole?
6) Why do I always get served by the one who is scratching his arse so hard it looks like he's trying to fucking fist himself?
7) Why does the manager never come out when you bang on the door shouting "Get out here ya fuckin' shithouse"?
8) Why do they always call the police to have you removed when all they had to do was not fucking lie to you in the first place and take responsibility for their utterly wanky, twatting, cuntholing, bumfucking, Ken Dodding, tossing, shitting, arsebiscuiting approach to customer service.

Please feel free to add to this as I'm sure that everybody has a my bank is a cunt story

....and don't even get me going on the fucking oil companies


AAAAAAAAAAAAAAAARRRRRRRRRRRRSSSSSSSSSSSEEEEEEEE
(magic the cat will someone please think of the kittens, Fri 2 May 2008, 17:59, 3 replies)

Premature
I clicked before I'd even read. Banks was good enough for little old me.

Let me be the first to say 3 days.

Oh and their inability to deal with eanything that doesn't conform to the image of the perfect customer.

Then they make fuck know how many billions for essentially doing nowt. Last year they got done for a few dodgy debts and profits are threatening to go sub 'multi-billion' and there's share options everyfuckingwhere. At least oil companies do something we can see them doing... Oh just started you haven't I?
(Neostenine's maker, Fri 2 May 2008, 18:47, closed)

I already wrote a reply to this...
...and it never posted. That annoys me.
Anyway, an answer to question 4 is that I am a teacher and I know for a fact that what is now taught in schools is to be robustly aware of all your rights, but none of your responsibilities. This is why kids leave school and go to work never having experienced the fact that actions have consequences, and that they are responsible for their own behaviour and actions.
An answer to question 3 is that Britain is a nation that will put up with anything. I am fluent in German and for a while worked for a the German/Austrian arm of a global company. In that job, our language skills had to be equal to that of a native speaker because the customers were never to know that they were actually phoning the UK. If your language skills were not of a high enough standard, you were not hired. I know very few people who have managed to have their problems solved by any out-sourced customer service due to a lack of comprehension as the customer service rep's English is simply not good enough. Its not their fault, its the company's.
(resurrection_mary cannibal_ferox, Fri 2 May 2008, 18:52, closed)

another bank peeve
"Oh you'll need to visit your branch to do that"

Right. So let me get this straight. I need to visit my branch on the other side of London that I didn't bother moving away from because at the time you told me there was absolutely no point in doing so and that everything can be done over the phone these days.

So why for the love of great shuddering fuck are you now telling me that i need to go to my branch?
( bluemeat has been best of all the animals since, Tue 6 May 2008, 11:40, closed)