oh I'm just having a wobbly
They charged me after saying they wouldn't, and now are avoiding me when I try to discuss the matter with them.

Its the fact I was promised I would not be charged and have been, for a room I was mis-sold.

I'm going to have a cup of tea and a cake and calm down a little, then think about elaborate plans for getting my money back. It's not really worth getting too angry about...
( zulu eh?, Tue 27 Apr 2010, 16:50, 2 replies, latest was 15 years ago)

although
they are still cunts
( zulu eh?, Tue 27 Apr 2010, 16:50, Reply)

If you paid with a credit card you can get your credit card issuer to take up the case for you
after a reasonable amount of time. The Visa and Mastercard Regulations require card issuers to give a merchant a "reasonable period" to resolve the matter before they can do a charge back. While "reasonable" is not defined by the regulations, it is generally accepted that this period is 28 days. If you have not heard from them after this amount of time has elapsed, call your card issuer and ask to speak to their billing disputes department. It's not guaranteed, but they have a better chance of resolving the matter with an unruly merchant than you do.
(Vlad the Inhaler forgot his password, Wed 26 May 2010, 20:26, Reply)