HD = Howling Deceit
BombayMick's post about 3D-TV reminded me... a while ago we switched to Sky (to get a foreign channel that wasn't available on Virgin). We told the salesbod that we weren't interested in HD. Total waste of bandwidth, in my opinion. "Oh, the current offer is only available for an HD+ box," they said, "But you can always cancel the HD channels after three months."

Fair enough, we'll do that. Got it, watched 5 mins of HD to confirm that it's pointless for 99% of all programs (The Simpsons in HD ... what the FUCK is that about?), waited three months.

Called Sky. "Sorry, you can't cancel HD, it's part of the contract".

So that's £10 a month I'll never see again. Splitters.
(moon monkey is busy making memories worth repressing, Mon 4 Oct 2010, 14:09, 6 replies)

looks like they broke the law when they sold it to you and there is no contract.

(waxdart hello., Mon 4 Oct 2010, 14:26, closed)

Complain loudly and repeatedly to both the retailer and Sky
Mention words like "mis-selling" and "fraud" and see if you get anywhere. Send the letters or e-mails to the local shop branch, to the respective customer service departments and the CEO's offices (a lot of corporate head honcho e-mail addresses have been published on the web.)
A letter has got to be worth the £90 they're ripping you off.
( Snappyuk gets BIGGER with free sample., Mon 4 Oct 2010, 14:33, closed)

I had trouble with Sky
the only thing that got anything done was writing a letter of complaint. I wouldn't even bother with their call centres.
( Colonel Dracula Two manky hookers and a racist dwarf, Mon 4 Oct 2010, 14:46, closed)

The only phrase Sky reacts to is:
"Ok I'll just cancel my account, can you put me through to cancellations please?"

The phone monkey will put you on hold briefly, while they talk to a supervisor, and then give you exactly what you want.

I had our sky box, that went pop but was out of warranty, completely replaced doing that.
(stubbledchin, Mon 4 Oct 2010, 16:15, closed)

Sky
I had a very helpful conversation wuith a nice Scottish lady, she resolved my problem wonderfully.

Orange call centres grrrrr
(kitescreech still here, Mon 4 Oct 2010, 17:22, closed)

Fucking dyslexics
That's a Skye call centre.
( Ungersven would support SpankyHanky's patreon, Tue 5 Oct 2010, 8:42, closed)