how many less than a couple of hours?

( Moon Girl Technologies horrendous beanbag, Tue 26 Aug 2008, 14:51, archived)

None.
I've lost service three times in 18 months, with none longer than 2 hours.
( Bud Muhnquai Update your profile or fuck off, Tue 26 Aug 2008, 14:52, archived)

That's a lot better than the service I've got from them
Since Virgin took over from Telewest things have gone seriously downhill. I've had several losses of service of over a day with the longest being six days. Every time I phone up to report a network fault (it's always a bloody network fault) they arrange for a technician to come out a few days later who then tells me it's a network fault.
( Lord Gnome, Tue 26 Aug 2008, 14:56, archived)

They were NTL round here and a good network already in place.
Plus I'm not far from the exchange, so I get really good speeds.

Virgin: Doing things right, so other companies don't have to.
( Bud Muhnquai Update your profile or fuck off, Tue 26 Aug 2008, 14:57, archived)

I get good speeds and always did
They upgraded me to the 20Mb account which was nice of them I guess but the problem remains that the network keeps going down and it's well-nigh impossible to get a straight answer from them when it does. In two years of being with Telewest I had one loss of service and that was for 20 minutes.
( Lord Gnome, Tue 26 Aug 2008, 15:00, archived)