I've been landed with an extra half hour in work against my will so I'm obstinately doing no work. I'm really hating our new office this past week, it's bloody freezing because of the arctic standard aircon.
but the thing that's really getting my goat this week is the call centre folks, there's not many of them but THEY NEVER STOP TALKING, they're at it all fucking day.
I didn't mind it when I was working in a call centre because I was talking myself a lot of the time and in between calls I would just switch off. But here, I'm trying to work, I need to concentrate on stuff that I have trouble getting my brain around at the best of times and these folks are just constantly repeating the same shit over and over again "turn off your router, open inter net explorer, the big blue e, quota limit, blah blah fucking blah" I think I'm about to lose it entirely
fuckit, tomorrow I'm bringing in my big jumper, scarf and earplugs
Single line for those that don't care about the paragraph
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How's you sweethearts? Tell me about your dinosaurs
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also, seen this?
Pussy beats cock
(, Wed 8 Jul 2009, 18:04, archived)
(, Wed 8 Jul 2009, 18:05, archived)
do I have to spell it out to you?
geez, kids these days
(, Wed 8 Jul 2009, 18:07, archived)
like i said, i love reading about your job
(, Wed 8 Jul 2009, 18:08, archived)
(, Wed 8 Jul 2009, 18:06, archived)
You're right, it's a bloody nightmare if you're working close together. I'm liking having to do nothing but emails at the moment, very relaxed, but I'm a BAD EMPLOYEE because I took on average five and a half minutes per call when we're aiming for between three and a half and four and a half :(((((
(, Wed 8 Jul 2009, 18:07, archived)
towards the end of my tenure, my average call time was about 40 minutes
I just kept blaming it on the ridiculous hold times trying to get through to the american teams
(, Wed 8 Jul 2009, 18:09, archived)
My excuse is usually something like I wasn't expecting the user not to know where the shift key is, or I didn't expect them not to know the difference between the monitor and the base unit
(, Wed 8 Jul 2009, 18:19, archived)