Call Centres
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
« Go Back
The Revenge of the Miserable Call-Centre Monkey
I worked for a large multi-national camera/photocopier company in the early noughties (they "Can") and have never had a more depressing period of employment... I worked in their Photocopier repair call-centre and would take calls from companies all over the UK with broken copiers.
It was odd how, around mid-December, photocopier glass seemed to gain a propensity for unannounced breakage... "Heavy books" was always the shameful, sheepish explanation, but it was clear to all involved that the office Christmas party had gotten a little out of hand and that someone's cubicle was now plastered from floor to ceiling in sheaves of A4 copy-paper containing monochrome images of sweaty ass-cracks, pressed penises, blurry minges and flattened nipples...
On my final day, I got a little tipsy over lunch and decided to end my tenure with some payback. The following exchanges stick in my head:
Me: Good afternoon. ***** Customer Services. How can I help you?
Customer: Hi. I need to book a repair?
Me: Is that you?
Customer: I'm sorry?
Me: Is that you?
Customer: Errr...
Me: I told you never to call me here.
*CLICK*
--------------------------------------
Me: Good afternoon. ***** Customer Services. How can I help you?
Customer: Hi. I need to book a repair?
Me: Certainly. Can you give me the...
HOLY FUCK!! MY LEG'S JUST COME OFF!!
*CLICK*
( , Fri 4 Sep 2009, 13:08, 4 replies)
I worked for a large multi-national camera/photocopier company in the early noughties (they "Can") and have never had a more depressing period of employment... I worked in their Photocopier repair call-centre and would take calls from companies all over the UK with broken copiers.
It was odd how, around mid-December, photocopier glass seemed to gain a propensity for unannounced breakage... "Heavy books" was always the shameful, sheepish explanation, but it was clear to all involved that the office Christmas party had gotten a little out of hand and that someone's cubicle was now plastered from floor to ceiling in sheaves of A4 copy-paper containing monochrome images of sweaty ass-cracks, pressed penises, blurry minges and flattened nipples...
On my final day, I got a little tipsy over lunch and decided to end my tenure with some payback. The following exchanges stick in my head:
Me: Good afternoon. ***** Customer Services. How can I help you?
Customer: Hi. I need to book a repair?
Me: Is that you?
Customer: I'm sorry?
Me: Is that you?
Customer: Errr...
Me: I told you never to call me here.
*CLICK*
--------------------------------------
Me: Good afternoon. ***** Customer Services. How can I help you?
Customer: Hi. I need to book a repair?
Me: Certainly. Can you give me the...
HOLY FUCK!! MY LEG'S JUST COME OFF!!
*CLICK*
( , Fri 4 Sep 2009, 13:08, 4 replies)
Well
I'd give you a click for the second one, but I didn't understand it. You get a click for the first.
( , Mon 7 Sep 2009, 13:26, closed)
I'd give you a click for the second one, but I didn't understand it. You get a click for the first.
( , Mon 7 Sep 2009, 13:26, closed)
« Go Back