Call Centres
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
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Say it with flowers...
A colleague told me of a legendary tale.
A young woman takes a call from an irate customer, tellig her his bill has been inflated and he has recieved a letter threatening to cut him off if he doesn't pay in the next 7 days.
The conversation goes on, and gets more heated, with the young lady trying to explain the situatuon calmly and the guy becoming more and more abusive.
Eventually, the guy relents, apologises, and asks for the young ladiy's name, so that he can let her boss know how good she is.
A few days later the young lady recieves a bunch of flowers at the office and, at the end of the day, decides to take tham home.
On her way to the car park she is set about and beaten unconscious.
I relate the above as anekdotal, -- though it sound frightenly plausible to me.
( , Tue 8 Sep 2009, 17:52, 6 replies)
A colleague told me of a legendary tale.
A young woman takes a call from an irate customer, tellig her his bill has been inflated and he has recieved a letter threatening to cut him off if he doesn't pay in the next 7 days.
The conversation goes on, and gets more heated, with the young lady trying to explain the situatuon calmly and the guy becoming more and more abusive.
Eventually, the guy relents, apologises, and asks for the young ladiy's name, so that he can let her boss know how good she is.
A few days later the young lady recieves a bunch of flowers at the office and, at the end of the day, decides to take tham home.
On her way to the car park she is set about and beaten unconscious.
I relate the above as anekdotal, -- though it sound frightenly plausible to me.
( , Tue 8 Sep 2009, 17:52, 6 replies)
I'd say it's kind of plausable
I had a frightening one where a customer was transferred to the 'Portsmouth' department. I got on well with him, sorted out his problem, and he asked me my name for future reference. 'Sam', I said, 'I'm the only Sam here' (so he didn't ask my surname).
Stupid to say that, because he lived in Havant, and on my lunch break there was some guy outside asking every girl if they were 'Sam'.
I hope it's a coincidence.
( , Tue 8 Sep 2009, 20:25, closed)
I had a frightening one where a customer was transferred to the 'Portsmouth' department. I got on well with him, sorted out his problem, and he asked me my name for future reference. 'Sam', I said, 'I'm the only Sam here' (so he didn't ask my surname).
Stupid to say that, because he lived in Havant, and on my lunch break there was some guy outside asking every girl if they were 'Sam'.
I hope it's a coincidence.
( , Tue 8 Sep 2009, 20:25, closed)
Holy shit
I hope that's not a true story. but if it is.....fuck me, there's some nutters out there.....
:(
( , Wed 9 Sep 2009, 10:17, closed)
I hope that's not a true story. but if it is.....fuck me, there's some nutters out there.....
:(
( , Wed 9 Sep 2009, 10:17, closed)
i was waiting
for the honda accord
hope that's not a true one though :-(
( , Wed 9 Sep 2009, 16:30, closed)
for the honda accord
hope that's not a true one though :-(
( , Wed 9 Sep 2009, 16:30, closed)
sounds like an urban legend..
I can only hope it's an urban legend, otherwise that is really fucked up and the dude is a 100%, weapons grade cunt!
( , Wed 9 Sep 2009, 17:13, closed)
I can only hope it's an urban legend, otherwise that is really fucked up and the dude is a 100%, weapons grade cunt!
( , Wed 9 Sep 2009, 17:13, closed)
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