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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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Press one if you're a cunt
I've just tried to get a quote for car hire on a corporate account from Hertz and had to navigate one of those voice recognition menus, not easy when you sound, as I do, like a female version of Freddie Flintoff.

The automated woman actually told me off for not answering the questions properly. Then hung up on me.

Rebuked by a taped voice. Well that's me told...
(, Wed 9 Sep 2009, 14:55, 5 replies)
Heh...
That reminded me of a few years back (maybe more than a few) when the Marlboro people were running a promotion to smokers - you (if I remember correctly) just had to dial a number, verify your age, and they sent you tat.

Easy.

Well, not quite so...the verification consisted of you having to say 'Marlboro' to the automated line, but when pronounced in the local accent 'Marlburra', it refused to accept it, so I had to put on a horrendous merkin accent to get my crappy ciggy related junk.
(, Wed 9 Sep 2009, 15:16, closed)
Marl-bow-row?
?
(, Wed 9 Sep 2009, 15:45, closed)
It was so traumatic...
I've almost blocked it out ;)

But yeah - summat like that.
(, Wed 9 Sep 2009, 15:52, closed)
These voice recognition thingys...
Only work if you speak with a really "I'm so bored with this" voice. Otherwise they won't work.
(, Wed 9 Sep 2009, 15:18, closed)
AVRs telling us off !
One step closer to SkyNet I tell you!

Having said that, I do enjoy being rebuked by Yoda when I make a wrong turn.
(, Thu 10 Sep 2009, 5:15, closed)

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