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Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits
( , Thu 23 Feb 2012, 12:13)
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...telling us that the gas meter reading guy called to read the meter, but we were out, could we ring to rearrange?
No.
We keep getting gas bills, based on the estimated reading, the last one was red. Will we please pay or let them know why we can't?
No.
Why? Because I've tried ringing them to explain that our flat has no gas supply, and the 'estimated' bills are for zero pounds - actually a pretty damned good estimate.
I'm tempted to arrange a visit from the meter guy, just so that I can follow him round.
And why do we keep getting them? Why can't I cancel the account? Because I'm not the account holder, that's my landlord.
I might send them a cheque for zero pounds in reply to the next bill.
( , Fri 24 Feb 2012, 14:25, 8 replies)
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Send them a picture of a seven-legged spider in full and final payment..
( , Fri 24 Feb 2012, 14:45, closed)
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Of the last two cards I got one had a completely illegible reference number and the other was blank.
( , Fri 24 Feb 2012, 15:11, closed)
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Not a lot, just enough to be worth it. Less than a fiver. Just enough to put you in credit.
Then get your landlord to either put it in your name, or write to the gas board himself demanding the outstanding credit amount back.
( , Fri 24 Feb 2012, 16:54, closed)
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That way it'll cost them more in administration and fees to administer the cheque and then refund the balance.
( , Fri 24 Feb 2012, 16:55, closed)
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Eventually it got to the "If you don't pay this bill of [£0.00] we will initiate a claim in the small claims court." I sent a cheque for £0.01, which they cashed, and never heard from them again until about a year later I got a cheque in the post for £0.02 as a refund of overpayment on my bill and never heard from them again.
( , Fri 24 Feb 2012, 20:11, closed)
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...but forget to sign it and see what happens.
( , Mon 27 Feb 2012, 11:55, closed)
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