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This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(, Thu 24 Sep 2009, 12:45)
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childish it support
not sure where I first learnt of it but my favourite IT childish acronym is P.E.B.K.A.C

"Problem Exists Between Keyboard And Chair" - basically the user is a twunt
(, Thu 24 Sep 2009, 16:57, 12 replies)
That strikes a chord...
I've been asking management for a closure code of "user is a muppet" for about 7 years now.
(, Thu 24 Sep 2009, 17:56, closed)
Other useful error codes.
We always used the ID.10T error.
(, Thu 24 Sep 2009, 19:45, closed)
I'll use that tomorrow. And the day after that. And that day after...
(, Thu 24 Sep 2009, 19:59, closed)
We've got one on our Helpdesk system: TAS
It was originally for the old TAS databases, but has since been used where the user is Thick As Shit.
(, Thu 24 Sep 2009, 21:39, closed)
Back in olden times
There was one and only one
"I suggest that Sir may not have consulted the manual"
(, Thu 24 Sep 2009, 23:28, closed)
Yep, it's a good one alright...
...though I prefer:

It's a problem with the interface between the chair and the keyboard.
(, Fri 25 Sep 2009, 6:08, closed)
Computer User Non-Technical
Please Assist If Nick Ingram's* Networks Team Has Extra Available Support Staff.

was an oft-quoted codephrase at one of my old workplaces.

*Name changed to protect the real Networks Manager, whose initials also fit the acronymn nicely.
(, Fri 25 Sep 2009, 6:25, closed)
Pic-a-nic baskets
I thought it was PICNIC, problem in chair not in computer?
(, Fri 25 Sep 2009, 9:35, closed)
Thats the one we use here.
(, Tue 29 Sep 2009, 12:16, closed)
often faults are due to /arise from
"User IQ too low."
(, Fri 25 Sep 2009, 14:28, closed)
Another one
Loose Nut between keyboard and screen.
(, Mon 28 Sep 2009, 15:30, closed)
USR Error
Insufficient User. Please Replace.
(, Tue 29 Sep 2009, 12:17, closed)

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