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Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
( , Thu 24 Sep 2009, 12:45)
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not sure where I first learnt of it but my favourite IT childish acronym is P.E.B.K.A.C
"Problem Exists Between Keyboard And Chair" - basically the user is a twunt
( , Thu 24 Sep 2009, 16:57, 12 replies)
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I've been asking management for a closure code of "user is a muppet" for about 7 years now.
( , Thu 24 Sep 2009, 17:56, closed)
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I'll use that tomorrow. And the day after that. And that day after...
( , Thu 24 Sep 2009, 19:59, closed)
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It was originally for the old TAS databases, but has since been used where the user is Thick As Shit.
( , Thu 24 Sep 2009, 21:39, closed)
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There was one and only one
R.T.F.B.
"I suggest that Sir may not have consulted the manual"
( , Thu 24 Sep 2009, 23:28, closed)
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...though I prefer:
It's a problem with the interface between the chair and the keyboard.
( , Fri 25 Sep 2009, 6:08, closed)
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Please Assist If Nick Ingram's* Networks Team Has Extra Available Support Staff.
was an oft-quoted codephrase at one of my old workplaces.
*Name changed to protect the real Networks Manager, whose initials also fit the acronymn nicely.
( , Fri 25 Sep 2009, 6:25, closed)
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I thought it was PICNIC, problem in chair not in computer?
( , Fri 25 Sep 2009, 9:35, closed)
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