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This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(I helped save b3ta! Scaryduck LIKES EGG, Thu 24 Sep 2009, 12:45)
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childish it support
not sure where I first learnt of it but my favourite IT childish acronym is P.E.B.K.A.C


"Problem Exists Between Keyboard And Chair" - basically the user is a twunt
(cornishbob is going to hell on, Thu 24 Sep 2009, 16:57, 12 replies)
That strikes a chord...
I've been asking management for a closure code of "user is a muppet" for about 7 years now.
(Me, I'm not... in any way intoxicated, Thu 24 Sep 2009, 17:56, closed)
Other useful error codes.
We always used the ID.10T error.
(springjack The King Of Pygmy Marmosets!, Thu 24 Sep 2009, 19:45, closed)
cheers
I'll use that tomorrow. And the day after that. And that day after...
(tb2571989 dies at precisely, Thu 24 Sep 2009, 19:59, closed)
We've got one on our Helpdesk system: TAS
It was originally for the old TAS databases, but has since been used where the user is Thick As Shit.
(I helped save b3ta! eXOBeX, Thu 24 Sep 2009, 21:39, closed)
Back in olden times
There was one and only one
R.T.F.B.
"I suggest that Sir may not have consulted the manual"
(SBCkittencure, Thu 24 Sep 2009, 23:28, closed)
Yep, it's a good one alright...
...though I prefer:

It's a problem with the interface between the chair and the keyboard.
(I helped save b3ta! Chum Gnomesky Nom Chompsky, Fri 25 Sep 2009, 6:08, closed)
Computer User Non-Technical
Please Assist If Nick Ingram's* Networks Team Has Extra Available Support Staff.

was an oft-quoted codephrase at one of my old workplaces.

*Name changed to protect the real Networks Manager, whose initials also fit the acronymn nicely.
(I helped save b3ta! chart cat has an itch, Fri 25 Sep 2009, 6:25, closed)
Pic-a-nic baskets
I thought it was PICNIC, problem in chair not in computer?
(Keezer1977, Fri 25 Sep 2009, 9:35, closed)
Yep.
Thats the one we use here.
(EffinDoubt is breaking glass on, Tue 29 Sep 2009, 12:16, closed)
often faults are due to /arise from
"User IQ too low."
(snowboardrob, Fri 25 Sep 2009, 14:28, closed)
Another one
Loose Nut between keyboard and screen.
(I helped save b3ta! DukeEuphoria Comes highly reccomended, Mon 28 Sep 2009, 15:30, closed)
USR Error
Insufficient User. Please Replace.
(EffinDoubt is breaking glass on, Tue 29 Sep 2009, 12:17, closed)

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