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This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(, Thu 24 Sep 2009, 12:45)
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Those Who Can...
Not actual IT support, but hey. I teach computing and occasionally cover workshops for the IT team introducing people to computers. The stories could be endless but this is my favorite:

Teacher: If you could click on the program icon on your desktop
Student: How?
Teacher: Can you see the Word Icon?
Student: Yes
Teacher: Ok move your mouse across the screen...
Teacher: .... No, you don't actually need to put the mouse onto the screen...

Geez.
(, Tue 29 Sep 2009, 8:11, closed)
Well, what do you expect?
You should have said "move the *pointer* across the screen".
(, Tue 29 Sep 2009, 8:47, closed)
The same thing happened to me.
But then, I was teaching a 5 year old.
Amazingly enough, this child had never used a computer before.
(I'm in Surry - not the African veldt).
(, Tue 29 Sep 2009, 10:03, closed)
Following instructions
They were only doing what you told them to do. I used to teach student nurses how to use computers (best job ever) and lots of them did this at first. After the first few did it I changed how I told them to do it. Shortly afterwards I was taught by some of the nurses a thing or two about human anatomy but this time no words were needed. Well, it's only fair that they return the favour isn't it?
(, Tue 29 Sep 2009, 14:20, closed)
did their teaching involve
the meeting of genitals and feet?
(, Tue 29 Sep 2009, 14:44, closed)

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