My experience of Wickes customer service was thus:
I bought a belt sander, it exploded the next day, I had managed to misplace the receipt but I did have a copy of my credit card statement.

On explaining the situation the dosy bint at the counter said I would have to send it back to the manufacturer as they weren't responsible. I explained how the sale of goods act actually made it her problem, not the manufacturer and eventually I got my refund.

She then threw in that she would only do this once and I said I was happy never to shop here again, at which point she said "That's fine we've got lots of customers"

I complained to head office and they sent me £20 of Wickes vouchers.



So make up a similar story about how you didn't behave like a retarded monkey and instead tried to make sure the customer was happy and you should be a shoe in.

Also, are you new? Hello if you are.
(Bazongaloid, Mon 12 Sep 2011, 15:59, 3 replies, latest was 14 years ago)

See, I've used the Sales Of Goods act before
to scare the crap out of shops and I know damn well when customers should complain. It's got to the point at my current job where I've been encouraging people to quote the S.O.G at customer services because they've been fobbed off. Makes me angry that people waste their money.

Also - not new per se, but a serious lurker. Got scared off /talk for being a whingy teenager and don't pop up very often. :)
( Bats, Mon 12 Sep 2011, 16:03, Reply)

Well, you've come to the right place.
We're the best part of b3ta.
( Agnostic Antichrist Baltimora, Mon 12 Sep 2011, 16:06, Reply)

I tried so hard to like /talk
but I quickly gave up on the idea. There's nice people there, but I'm just not cut out for it.

I suppose I should start filling this form in again. I hope they at least bloody interview me for my trouble.
( Bats, Mon 12 Sep 2011, 16:10, Reply)

I flit over there from time to time
But I prefer it here.
( Agnostic Antichrist Baltimora, Mon 12 Sep 2011, 16:23, Reply)

Stop lulling the noob into a false sense of security and just call them a cunt, Al.

( Davros' Granddad a voice of calm reason in a world of spastics., Mon 12 Sep 2011, 16:04, Reply)

Who you calling a cunt, twat?
Oh, me. I see.
( Bats, Mon 12 Sep 2011, 16:06, Reply)

I had a good experience with their customer service
they took back some laminate flooring I didn't need, and bent over backwards to give me my refund.

Swings and roundabouts I suppose
(Quinton had to abandon other account as i broke it, Mon 12 Sep 2011, 16:09, Reply)

oh wait, it was B&Q

(Quinton had to abandon other account as i broke it, Mon 12 Sep 2011, 16:10, Reply)

See.

(Bazongaloid, Mon 12 Sep 2011, 16:11, Reply)