the thing is, the overdraft fee has taken me over my overdraft..
so I will have yet another charge levied in a few weeks time. I'm going to pop in to the bank this morning and go quietly mental at someone.
(berk, Thu 29 Sep 2011, 8:54, 1 reply, 14 years ago)

Don't take any shite from them
They will try to palm you off with some lies about the charges being automatically applied and out of their hands. But there will definitely be someone in the branch who has the suthority to "use their discretion" with removing charges.
( tangledupinblue hairy badge with moving eyes, Thu 29 Sep 2011, 8:57, Reply)

It's odd, I've managed to charm my way to having charges removed before, simply by being polite
Yet I know of many others who are met with steadfast resistance, no matter what they do.
( Agnostic Antichrist Baltimora, Thu 29 Sep 2011, 8:59, Reply)

This^
Be nice first. I got £75 charge removed for a late mortgage payment and the associated £75 DD bounce charge removed when work's payments got fucked up into our account
( sporters I’m sincerely gratitude to you, Thu 29 Sep 2011, 9:01, Reply)

I've read most of the old QOTWs now...
Give dchurch a shout, he should be able to provide some good advice.
(The Luggage is haunted..., Thu 29 Sep 2011, 9:00, Reply)

it is clearly their error
and i'm not fucking having it. I am not leaving the branch until both charges have been refunded.
(berk, Thu 29 Sep 2011, 9:03, Reply)

GO BERK!

( sporters I’m sincerely gratitude to you, Thu 29 Sep 2011, 9:15, Reply)