100% of leasing agencies are unhelpful useless cunts. FACT.

( Fucking hell Jeff I am not a robot, Fri 18 Nov 2011, 8:55, 1 reply, 14 years ago)

It started well when the new girl started there, she was really helpful, and would always reply to any queries, let us know what was going on with the house, etc
Then she changed our Sky and Broadband package without asking. Now, I'm aware it sounds pissy, but considering that Sky TV is promised as part of the house, and they had no good reason to change it, this was a pisstake.

Turns out she'd not actually bothered to look into the changeover at all, her Dad had just swapped to BT broadband and TV, she liked the look of it, and so changed the houses over without asking anyone.

Fortunately, a couple of us convinced her to change her mind, but still, to go ahead with a change that would conflict with their own contract without asking us is a pisstake.
( Agnostic Antichrist Baltimora, Fri 18 Nov 2011, 9:05, Reply)

We used to use a management company to look after the shared parts of the building, grounds, payment of service charges etc.
Trying to get any response from them to do anything was a joke and they were charging £400 a month to basically do fuck all. We fired them and now we manage it between the residents.
( Fucking hell Jeff I am not a robot, Fri 18 Nov 2011, 9:10, Reply)

Don't blame you!
I'm not too happy also, as my rent has just gone up. It's not a shock, I knew it was coming, but it's always a bit irritating to know you're a little more out of pocket for the exact same product.

My concern now is when they'll raise it again.
( Agnostic Antichrist Baltimora, Fri 18 Nov 2011, 9:14, Reply)

Check your contract. They should only be able to increase the rent once a year and by no more than a set %

( Fucking hell Jeff I am not a robot, Fri 18 Nov 2011, 9:17, Reply)

Last time I checked, I noticed they wouldn't raise it in the first year, and they raise it according to rate of inflation
So mines just gone up 5.3%. However, they've said that's the rate from 1st December, and as I pay earlier than that, I'm considering just paying my old rate for this month.
( Agnostic Antichrist Baltimora, Fri 18 Nov 2011, 9:40, Reply)