I'm ashamed of my colleagues
three times this morning I've been asked technical questions of an "I can't get this to work" nature. Each time I've lead with eliminating the obvious causes - and I've been right first time. Are they putting something in the fucking water or something?

Also YOU DONT HAVE TO CLICK START AND THEN MY COMPUTER EVERY TIME YOU WANT TO CHANGE DIRECTORY YOUVE ALREADY GOT HALF A DOZEN EXPLORER WINDOWS OPEN PICK ONE AND REUSE IT FOR FUCKS SAKE.
( The Light in Chains don't touch the Pope's boner, Tue 21 Feb 2012, 12:50, 1 reply, 14 years ago)

It is my firm belief that if they can simply call us and have us do it for them
they won't even try to think about the problem. The very second they run into a snag, they're reaching for the phone.

The amount of times I've had responses of "haha, oh, that was easy!" is ridiculous.
( Kroney, Tue 21 Feb 2012, 12:58, Reply)

I pay my taxes and they pay your wages, so do a I ask.
Wait, something's not right there.
( scarpe We Stole Bikes, Tue 21 Feb 2012, 12:59, Reply)

Look
I don't ask you to do my job because you couldn't.

MAKE MY FUCKING COMPUTER DO WHAT I WANT because I can't.
(Set your faces to Stunned Bigly, Tue 21 Feb 2012, 13:06, Reply)

Hi.
I am not the training department :)
( Kroney, Tue 21 Feb 2012, 13:11, Reply)

Ha. I get this off my lot
I have to explain to them that I am not interested in the dark arts of what happens after they have updated the software for the umpteenth time this year, it doesn't do what it did yesterday, make the cunt work.

I just got one of these WYSE things on my desk and go through the network internet or summat. It's slow, resets my e-mail and page settings everyday and is like having what I do described over the phone to somebody else who is doing the mouse and keyboard.
(Set your faces to Stunned Bigly, Tue 21 Feb 2012, 13:15, Reply)

If your IT department have applied an update that's changed settings
or rendered it unusable then they haven't tested the update and are therefore cretins.
( Kroney, Tue 21 Feb 2012, 13:18, Reply)

They are in Connecticut.
So more than likely.
(Set your faces to Stunned Bigly, Tue 21 Feb 2012, 13:20, Reply)

I wouldn't mind but the people asking all work in IT

( The Light in Chains don't touch the Pope's boner, Tue 21 Feb 2012, 13:18, Reply)

Oh, ouch.

( Kroney, Tue 21 Feb 2012, 13:19, Reply)

I don't mind people not understanding
and will answer ANY question ONCE.
(Set your faces to Stunned Bigly, Tue 21 Feb 2012, 13:21, Reply)

IT staff are kind of expected to be able to sort out their own problems, though.
Since fixing things is what we do for a living, and all.
( Kroney, Tue 21 Feb 2012, 13:23, Reply)

Eggs-ackly
"The server writes the file to the W: drive and then the client looks for it on the W: drive, so let's check that the W: drive is mapped."
38 clicks later "Yes, look"
"No, that's the X: drive. Your W: drive is mapped somewhere else"
Skip a couple of sentences of them not understanding how windows works
"Oh, I didn't realise it had to be W:"
( The Light in Chains don't touch the Pope's boner, Tue 21 Feb 2012, 13:47, Reply)

I find mapping drives to be almost impossible

( Naked Ape call me Caitlyn, Tue 21 Feb 2012, 13:48, Reply)

I have no idea what you nerds are talking about.

(Set your faces to Stunned Bigly, Tue 21 Feb 2012, 13:51, Reply)

Happily, our server does it automatically, and if it plays up, to manually remap it is rather easy

( Agnostic Antichrist Baltimora, Tue 21 Feb 2012, 13:52, Reply)